RE: CD/DVD Drive malfunction
From: Chimera (Chimera_at_discussions.microsoft.com)
Date: 11/02/04
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Date: Tue, 2 Nov 2004 02:24:04 -0800
...and I am using Roxio and increasingly Nero 6.3.1.0 but only on my external
dvd drive since the internal does not work....
"Alan" wrote:
> Hi Chimera,
>
> Try this ,as this I know can be very exasperating!
> First go to control panel ,push performance and maintenance, then
> administrative tools, go to services and then go down the list until you see
> your DVD/CD and see if the services for these is turned on. If not right
> click and on the top hit start. Go down to volume shadow copy since this is a
> quasi backup procedure and make sure that is started also.
>
> Ok next thing you can do is go to my computer and right click on your CD/DVD
> drive and choose properties. See if your Recording area is activated , in
> otherwords checked. You can peruse the other tabs to see if they look right
> to you. But don't change anything unless you know what you are doing.
>
> Next go to start and hit all programs, then accessories and after you can
> go to system tools, then choose system information. Put your CD-R in the
> player and hit refresh after it loads which is under the view menu. Then
> choose components and look for your CD/DVD. Look at the information and see
> what it says about your device.
>
> Next if you find you can't turn it on fully go back to services and under
> your CD/DVD left click the gear side like you did with the other except that
> was right click and all the technical information will come up about your
> player.
>
> Disregard the errors that come up as a lot of times they can be misleading
> and ambiguous. As it can have to do with other things with your system.
>
> Next you have to tell me what program you are using for your CD/DVD drive to
> get additonal help so I can give you correct guidance if you are still having
> problems.
> Nero, Roxio, etc.
>
> Hope this raises your awareness of what is happening.
>
> Incidentally if it does work keep an eye on the services and the properties
> section on my computer to make sure recording is enabled as spyware or
> malware and even trojans can play with your head so be on all your p's and
> q's at all times.
>
> Alan
>
>
>
> Chimera" wrote:
>
> > HELP! My internal CD/DVD Player/Burner does not perform. I have tried
> > everything from reinstalling XP after formatting the harddisk.I have now even
> > bought a brand-new DVD drive (Sony Dual Layer DVD+/-) and I still have the
> > same problem. The drive sometimes does read the content on the DVD/CD (with 2
> > - 5 min delay) but I cannot use it to install software or run any
> > applications, most of the time its sits there and does not do anything...
> >
> > This is drive is separtely to my 2nd on-board IDE controller and no
> > mulfunctions are being reported in the hardware profile. I have set the drive
> > hardware-wise as a master, as this was the only setting under which the
> > system recognised both drives.
> >
> > All this time I had used an external DVD +/- reader/writer from Freecom
> > connected via USB2 and it has no such issues.
> >
> > Further I get the following error most of the times:" E:\is not valid Win32
> > application" (e: being the the DVD drive that gives me the headache).
> >
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