RE: can not access some web pages after deleting spyware
From: snobrder37 (snobrder37_at_discussions.microsoft.com)
Date: 11/01/04
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Date: Mon, 1 Nov 2004 09:39:11 -0800
The exact same problem has happened to me - I'm curious if BAR's
recommendations worked. Will I loose any data or settings from my computer?
"BAR" wrote:
> Considering that everything takes time, you may choose the road that takes
> the shortest time to travel.
>
> My opinion for what it's worth: update all the anti-virus and syware
> applications. Maybe get Adaware and use it in conjunction with Spybot. Scan
> the PC and when you think it's clean power off.
>
> Reboot using the XP installation CD and perform a Repair Installation; make
> sure that you are not connected to your modem during the installation process.
>
> This should take less than 2 hours and I beleive that it is a simpler and
> more reliable process than registry scans and editing for the less
> experienced.
>
> When you see the "Welcome To Setup" screen, you will see the options below
> This portion of the Setup program prepares Microsoft
> Windows XP to run on your computer:
>
> To setup Windows XP now, press ENTER.
>
> To repair a Windows XP installation using Recovery Console, press R.
>
> To quit Setup without installing Windows XP, press F3.
> Press Enter to start the Windows Setup.
> Accept the License Agreement and Windows will search for existing Windows
> installations.
> Select the XP installation you want to repair from the list and press R to
> start the repair.
> Setup will copy the necessary files to the hard drive and reboot. Do not
> press any key to boot from CD when the message appears. Setup will continue
> as if it were doing a clean install, but your applications and settings will
> remain intact.
>
> "marie" wrote:
>
> > My computer,windowsxppro,was infected with lots and lots of spyware and
> > adware and a couple of trojans even though I have Ez armor anti virus and
> > spybot with resident protection. Anyway I had been running Wintune Up to
> > better the performance of my computer which had found a bunch of bad registry
> > entries and other junk on the computer. So i created a system restore before
> > removing the bad entries.Then i got super infected with spyware and spybot
> > removed all of that. Now when I try to access web pages, such as road runner
> > or msn, all I see is the blank page. Pages never finish appearing. I tried to
> > do a system restore but all my restore points had vanished. I reset web
> > settings but still can not get anywhere. Is there anything I can do short of
> > reinstalling xp? Please help and thank you.
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