RE: red x instead of picture in Windows XP Help and Support window

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Ronnie Vernon MVP (RonnieVernonMVP_at_discussions.microsoft.com)
Date: 10/25/04


Date: Sun, 24 Oct 2004 19:21:03 -0700


"Austin" wrote:

> How can I see the illustration/picture instead of seeing the "Red X" in the
> help window?

The Help and Support window works through the browser.

Go to Control Panel/Internet Options/Advanced Tab. Scroll down to the
Multimedia section and make sure that the Show Pictures option is checked.

If this does not fix the problem, see the following websites for other
possible fixes.
 
http://inetexplorer.mvps.org/answers.htm
Scroll down to this section:
I can't see JPG's or GIFS any more - red x - images missing

'Pictures Are Not Displayed on Web Sites in Internet Explorer'
http://support.microsoft.com/?kbid=283807

Ronnie Vernon
Microsoft MVP
Windows Shell/User



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