Re: system restore error can't enable disable drive
From: Rick \ (rick_at_mvps.org)
Date: 10/24/04
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Date: Sat, 23 Oct 2004 22:16:40 -0400
Hi Russ,
Yes, a virus or a spyware program would be my next assumption as well. Are
you running those programs in Safe mode?
-- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Russ" <Russ@discussions.microsoft.com> wrote in message news:80B19DF8-33B3-49EE-B9AB-F65910C9B170@microsoft.com... > Hello, > > No, I get the same message, "System Restore encountered an error tyring to > enable/disable one or more drives. Please restart your machine and try > again." and no restore point is created. The only other thing worth > mentioning is my computer seems sluggish when performing certain > functions. > For example, when I try open System from the Control Panel it may take a > minute or more for it to open or when I boot my wireless networking may > not > start up for several minutes. > > I thought I may have aquired a virus or other related problem but I have a > firewall, antivirus, anti-adware, and anti-spyware I use and keep updated. > I > have scanned with all of them and none detected any problems. > > > "Rick "Nutcase" Rogers" wrote: > >> Hi Russ, >> >> So, after restarting the service (ignore that message), are you able to >> manually create a restore point? >> >> -- >> Best of Luck, >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> http://mvp.support.microsoft.com/ >> Associate Expert - WindowsXP Expert Zone >> www.microsoft.com/windowsxp/expertzone >> Windows help - www.rickrogers.org >> >> "Russ" <Russ@discussions.microsoft.com> wrote in message >> news:C7347D54-5ABD-41EA-AFF9-E0F6D50A366D@microsoft.com... >> > Hello, >> > >> > The new SVI file appears empty. When I attempt to restart the SR >> > Service >> > I >> > get a popup message that reads, " The System Restore service on Local >> > Computer started then stopped. Some service stop automatically if they >> > have >> > no work to do." >> > >> > If it is a sofware conflict as you suggest, is there a likely culprit? >> > At >> > this point should I reload Windows? >> > Thanks, >> > Russ >> > >> > "Rick "Nutcase" Rogers" wrote: >> > >> >> Hi, >> >> >> >> Is the newly created one empty, and does the problem reoccur when you >> >> restart the SR service? If it still occurs, then you have a software >> >> conflict. >> >> >> >> -- >> >> Best of Luck, >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> http://mvp.support.microsoft.com/ >> >> Associate Expert - WindowsXP Expert Zone >> >> www.microsoft.com/windowsxp/expertzone >> >> Windows help - www.rickrogers.org >> >> >> >> "Russ" <Russ@discussions.microsoft.com> wrote in message >> >> news:48DCC714-6E42-448C-BA40-B6AFF316AB72@microsoft.com... >> >> > Hello, >> >> > >> >> > I did as you suggested, but I am still having the same problem. >> >> > Specifically, I turned off system restore (this computer is my >> >> > laptop >> >> > and >> >> > it >> >> > has only one drive) then I opened services.msc and stopped the SR >> >> > service >> >> > then changes the startup type to "disabled. After this I rebooted >> >> > into >> >> > safe >> >> > mode, gave myself priveledges to delete the SVI file, and then >> >> > deleted >> >> > it. >> >> > Then I rebooted normally, but the SVI file returned. >> >> > >> >> > I verified that the service was still stopped and set to "disable" >> >> > and >> >> > also >> >> > that SR was "turned off on all drives". Everything checked out. >> >> > >> >> > What else could cause this file to appear? >> >> > Thanks, in advance, for you help. >> >> > >> >> > Russ >> >> > >> >> > "Rick "Nutcase" Rogers" wrote: >> >> > >> >> >> Hi, >> >> >> >> >> >> If it returned, then System Restore was not off on all drives. >> >> >> Start/run >> >> >> services.msc and locate the SR service, double click it. Stop it, >> >> >> and >> >> >> set >> >> >> the startup type to disabled. Then reboot and remove the SVI >> >> >> folders. >> >> >> >> >> >> -- >> >> >> Best of Luck, >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> http://mvp.support.microsoft.com/ >> >> >> Associate Expert - WindowsXP Expert Zone >> >> >> www.microsoft.com/windowsxp/expertzone >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> >> "Russ" <Russ@discussions.microsoft.com> wrote in message >> >> >> news:F6F2D7E4-7DCA-4109-98EC-5EF15403010A@microsoft.com... >> >> >> > Rick, >> >> >> > >> >> >> > I followed your instructions, although it took a while to figure >> >> >> > out >> >> >> > how >> >> >> > to >> >> >> > actually delete this folder (I kept getting access denied >> >> >> > message.) >> >> >> > In >> >> >> > safe >> >> >> > mode, after I had added myself in the properties/security tab I >> >> >> > was >> >> >> > able >> >> >> > to >> >> >> > delete this file. However, as soon as I logged in normally the >> >> >> > file >> >> >> > reappeared (should it do this or should it not appear until >> >> >> > Restore >> >> >> > is >> >> >> > turned >> >> >> > on again?) and when I turned restore on I received exactly the >> >> >> > same >> >> >> > error >> >> >> > and >> >> >> > message. >> >> >> > >> >> >> > Is there something else you can suggest? >> >> >> > Thanks, >> >> >> > Russ >> >> >> > >> >> >> > "Rick "Nutcase" Rogers" wrote: >> >> >> > >> >> >> >> Hi Russ, >> >> >> >> >> >> >> >> Disable it again, then reboot and delete all "System Volume >> >> >> >> Information" >> >> >> >> folders on all drives. These are hidden system folders, so you >> >> >> >> need >> >> >> >> to >> >> >> >> have >> >> >> >> folder options set correctly. There will be one on each drive. >> >> >> >> Then >> >> >> >> restart >> >> >> >> the System Restore function, new folders will be created. >> >> >> >> >> >> >> >> -- >> >> >> >> Best of Luck, >> >> >> >> >> >> >> >> Rick Rogers, aka "Nutcase" - Microsoft MVP >> >> >> >> http://mvp.support.microsoft.com/ >> >> >> >> Associate Expert - WindowsXP Expert Zone >> >> >> >> www.microsoft.com/windowsxp/expertzone >> >> >> >> Windows help - www.rickrogers.org >> >> >> >> >> >> >> >> "Russ" <Russ@discussions.microsoft.com> wrote in message >> >> >> >> news:86BF37E9-8CC3-45BA-BC87-B1DC3DE4C418@microsoft.com... >> >> >> >> > When I launch system restore to create a check point it hangs >> >> >> >> > indefinately. >> >> >> >> > I stopped system restore on all drives, rebooted, and then >> >> >> >> > attempted >> >> >> >> > to >> >> >> >> > enable system restore. After a minute or two I receive a >> >> >> >> > popup >> >> >> >> > error >> >> >> >> > message >> >> >> >> > that reads, "System Restore encountered an error tyring to >> >> >> >> > enable/disable >> >> >> >> > one >> >> >> >> > or more drives. Please restart your machine and try again." >> >> >> >> > >> >> >> >> > I did as it said, but of course it didn't correct the problem. >> >> >> >> > Aside >> >> >> >> > from >> >> >> >> > this problem my computer appears to be functioning normally. >> >> >> >> > >> >> >> >> > Any suggestions? >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >> >>
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