Re: Problem connecting a scanner
From: GasMan (nospampsteel_at_tesco.net)
Date: 10/23/04
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Date: Sat, 23 Oct 2004 12:38:23 GMT
You appear to be doing everything you can, except for trying another
scanner if you can get hold of one. I would lay the balme at the twain
drivers at the moment. Are these the same drivers you have on the
other computers?
On Sat, 23 Oct 2004 12:24:17 +0100, "DB"
<davied.brocknospam@ntlworld.com> wrote:
>I am trying to connect a Canon 3200f scanner to my friend's machine and
>receiving the following message:
>"Cannot communicate with scanner. cable may be disconnected. Check status.
>scanner driver will be closed. code:2,155,0".
>After you close this box another one opens with message:
>"Twain data transfer error"
>I have tried this scanner on my laptop and it works fine, I've tried it on
>one of my other computers and it works perfectly. It's just my friend's
>computer(which is only a year old) where the problem is. Sometimes it will
>do a preview scan which I would have thought means it's working but 99% of
>the time I get the error messages. I have tried swapping the USB cable. I've
>tried different USB ports. I have uninstalled and reinstalled the software
>3 or 4 times. In device manager it says "This device is working properley".
>However I have uninstalled from there and reinstalled with the latest driver
>from the Canon website. I have even removed the USB root Hubs from device
>manager and rebooted to reinstall and still no joy. In desperation I even
>took the computer back to factory settings using the restore disc and still
>it won't work. I have searched Google for the answer to no avail. I did find
>one sight where it seemed that somebody else had had exactly the same
>problem but it was in Russian. Canon are no help because it works ok on
>other computers. Please can anybody help me with this problem?
>Many thanks
>Dave
>
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