Re: Help & Support Html links not working

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From: roitodd (roitodd_at_discussions.microsoft.com)
Date: 10/22/04 

Date: Thu, 21 Oct 2004 23:19:01 -0700

Help & Support
Working Remotely
Laptop Hints
Hardware Profiles Overview

On this content page, there appears to be a Microsoft Windows Graphic
missing at the top, and there is one of these "XOX" I was referring to in the
page, and if I hit the first link (Hardware Profile), I get the "Cannot
Display The Page". In this page, every link works the same. In others, some
of the links work, and some don't. The Related Topics link always fails in
all pages.

Is there a way for me to send a screen shot?

"Ramesh [MVP]" wrote:

> roitodd.
>
> Some links work in different way. That's why I asked the navigation path exactly (an example).
>
> --
> Ramesh, Microsoft MVP
> Windows XP Shell/User
> http://windowsxp.mvps.org
>
>
> "roitodd" <roitodd@discussions.microsoft.com> wrote in message news:3D6C8927-B9BA-4D3A-AC36-0E81DD07C7E1@microsoft.com...
> Hi Ramesh.....this is happening on all links in all areas of my help and
> support system. It is definitely a system problem and not a problem with a
> broken link or anything like that.
>
> Thank you much.
>
> "Ramesh [MVP]" wrote:
>
> > Which Topic you're accessing in HelpCtr, and the complete navigation path will help me repro the problem here.
> >
> > --
> > Ramesh, Microsoft MVP
> > Windows XP Shell/User
> > http://windowsxp.mvps.org
> >
> >
> > "roitodd" <roitodd@discussions.microsoft.com> wrote in message news:0E5E8E68-1D89-4B8A-BE9A-104138993C2A@microsoft.com...
> > I have the same problem as depicted on the web page you reference. I did
> > however check the registry settings that are suggested and they were set as
> > suggested, so this doesn't fix it. In addition, there are "OXO"s instered
> > throughout the help text, apparently as some type of merge field where data
> > is supposed to be inserted.....
> >
> > "Ramesh [MVP]" wrote:
> >
> > > Clicking "Related Topics" and other hyperlinks cause "Cannot display the page" error in Help and Support Center:
> > > http://www.winxptutor.com/helpctrscripting.htm
> > >
> > > --
> > > Ramesh, Microsoft MVP
> > > Windows XP Shell/User
> > > http://windowsxp.mvps.org
> > >
> > >
> > > "CameronW" <CameronW@discussions.microsoft.com> wrote in message news:84820870-4D2E-4918-A097-3E287ED22F3F@microsoft.com...
> > > I have all the latest XP updates. There are two users on this computer. For
> > > one account, all the links in the help section work. In the other account,
> > > the links do not work. For instance, clicking the 'Related Topics' link
> > > brings up a window with a big red 'X' stating, "The page you are trying to
> > > view cannot be displayed. This may be because .." etc. Anyone have any
> > > ideas? (I have tried a few of the ideas presented in these forums, but none
> > > have worked so far).
> > >
> >
>

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