Re: System Crash after SP2 installed

From: Rick \ (rick_at_mvps.org)
Date: 10/16/04


Date: Sat, 16 Oct 2004 09:15:23 -0400

Hi,

Hit the Winkey+E to open Windows Explorer, then expand to the C:\Documents
and Settings folder. In here you should see both your old user accounts and
your new ones. Open the old ones to the "My Documents" area and copy/paste
or drag & drop the desired files to your new user account. Once satisfied,
you can simply delete the old user account folders.

You may find that you need to "take ownership" if you get an "access denied"
error, this article describes how to do that:

HOW TO: Take Ownership of a File or Folder in Windows XP [Q308421]
http://support.microsoft.com/?kbid=308421

An additional note for WinXP Pro users: This procedure will not help you
recover data if the files are encrypted. All you will be able to do is
delete them. To recover encrypted files you will need the original
encryption certificate or a Recovery Agent from the installation under which
they were encrypted. Without one of these, the files are not recoverable.

-- 
Best of Luck,
Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org
"Metalqueen" <Metalqueen@discussions.microsoft.com> wrote in message 
news:170D5F7E-3C38-4A23-9909-0FF46FFE08AC@microsoft.com...
> My XP system crashed and after reboot, had to reinstall into a new folder. 
> I
> would like to get all of my data from the original installation into one
> place.  As I am a newbie, how do I do this and then get rid of the old
> installation of XP? 


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