Re: 2 hard drive trouble

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From: Sunny (sunny_at_post.com)
Date: 10/10/04 

Date: Sun, 10 Oct 2004 03:04:55 GMT

I would put both hard drives on the same IDE controller. The original drive
should be designated as master and the added drive should be designated as
slave. Check your owner's manual to determine how to do this. If your Dell
is like mine, it uses cable select. The master goes on the end connector and
the slave goes on the middle connector of the data ribbon.. Both drives must
be jumpered for cable select. Go to Dell's support site to see if they have
a BIOS update for your computer. Unless you have a hardware problem, the
drive should work if you get the foregoing right.

"Elmira" <news1.z.elmira@spamgourmet.com> wrote in message
news:%23%23h$JplrEHA.3896@TK2MSFTNGP15.phx.gbl...
>I bought a 2nd hard drive for storage (maxtor 60gb 133 ATA) for my Dell
>4550, p4, winxp sp2. The hard drive is installed and recognized. Now
>here's the problem.... everything seems to be fine til I try to delete any
>file or folder. The dialog box for Win explorer encountered a problem
>comes up and references shlwapi.dll as the problem. So I close the box and
>up pops " Dr. Watson postmortem debugger encountered a problem. Event
>type: BEX". Then it totally hangs till I give it the 3 fingered salute. I
>see 2 Dr.Watsons listed in the task manager where normally there are none.
>Once I close them I can use my computer again. But the file that started
>it still isnt deleted. I can drag it to recycle with no problem, however.
>
> I ran the Maxtor diagnostic and the new drive passed. Both show as
> ''healthy'' in disk management.
>
> Next I unplugged the 2nd drive and everything worked fine as usual.
>
> So I called Dell and after a run-around was told that my operating system
> seems like it isnt supporting 2 drives. Has anyone ever encountered this?
> I tried getting to a senior tech but kept getting looped back to the
> incompetent level techs.
>
> The drive was on sale and has to be returned by Tues if I cant get it to
> work.
>
> Being a Dell you know I only have a restore disk, not a full copy of XP.
>

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