Re: Can not open user account through control panel.

From: Bob Toovey (bobtoovey_at_yahoo.com)
Date: 10/07/04 

Date: 7 Oct 2004 12:11:52 -0700

Ramesh,

I will try those tips out tomorrow as I will be seeing the client
then, I will let you know how I get on.

Thank you so much for the help so far!

Bob Toovey

"Ramesh [MVP]" <ramesh@nojunkmails.com@mvps.org> wrote in message news:<#txEkwFrEHA.868@TK2MSFTNGP10.phx.gbl>...
> Bob,
> Glad you got the User account issue resolved. For the Task Manager
> restrictions see, Task Manager has been disabled by your administrator:
> http://www.mvps.org/sramesh2k/Taskmanager_error.htm
>
> BTW, fully updated reference for Ad-aware should be enough to remove
> BlazeFind. In addition, the following information may help:
>
> Quick Launch settings are not saved; Search Assistant Toolbar in Taskbar:
> http://www.winxptutor.com/wsaremove.htm
>
> --
> Ramesh, MS-MVP XP Shell/UI
> http://www.mvps.org/sramesh2k
>
>
> "Bob Toovey" <bobtoovey@yahoo.com> wrote in message
> news:10a6909e.0410070233.2a61cf78@posting.google.com...
> Ramesh,
>
> an update...
>
> Problem with the User Accounts was that the MSHTA file was missing,
> once I replaced it, I could access the accounts.
>
> However, I still can't get the Task Manager, still get the message
> ,'this has been disabled by the administrator' or words to that
> effect. I went in as Admin and right clicked the task bar and found an
> option for the task manager but it did not seem to work. Any thoughts?
>
> SFC helped a little but nothing major. The system is still suffering
> various problems, as reported in the event log, such as error 7011 and
> 1005.
>
> Any to cap it all the machine is now infected by Blazefind.
>
> I am starting to wonder if I should simply reinstall the damm thing!
> Only I dont think the client has all her software on disk!
>
> Anyway, any thoughts would be appriciated!
>
> Thanks
> bob toovey
> Le Buro
>
> "Ramesh [MVP]" <ramesh@nojunkmails.com@mvps.org> wrote in message
> news:<#stICAgqEHA.2724@TK2MSFTNGP14.phx.gbl>...
> > Hi Bob,
> >
> > Please try those steps and let us know how it goes.
> >
> > --
> > Ramesh, MS-MVP XP Shell/UI
> > http://www.mvps.org/sramesh2k
> >
> >
> > "Bob Toovey" <bobtoovey@yahoo.com> wrote in message
> > news:10a6909e.0410040214.1dd95fed@posting.google.com...
> > Hi
> >
> > I have a simular problem with one of my Dutch clients. I recently
> > removed around 40 virus's from her computer and added SpyBot S & D.
> > Now I can't access the User Accounts from the Control Panel. There are
> > no error messages, the egg timer appears for a second then normal. No
> > response at all.
> >
> > When using IE to surf, most sites active an XP password dialog. I am
> > also unable to access Task Manager, apparently the Administrator has
> > removed that ability. But again I can't edit user accounts. It may all
> > be connected to virus damage. Would SFC be appropriate?
> >
> > I will try your suggestions below and I will also disable SpyBot and
> > any firewalls, is there anything else you can suggest?
> >
> > Many Thanks for your help
> >
> > Bob Toovey
> > bobtoovey@yahoo.com
> >
> >
> > "Ramesh [MVP]" <ramesh@nojunkmails.com@mvps.org> wrote in message
> > news:<ec8WjshlEHA.3392@TK2MSFTNGP15.phx.gbl>...
> > > mshta.exe is a legit process in Windows XP; it launches most of the
> > > applets
> > > (User Accounts being the one). From previous newsgroup posts, this
> > > problem
> > > may occur if you have a HTA blocker installed. HTA blocker may be a part
> > > of
> > > your anti-virus package or a separate application like HTA Stop. Perform
> > > a
> > > clean boot, thereby closing all the background tasks (including
> > > Anti-virus
> > > services) and try to open the User Accounts applet.
> > >
> > > Additionally, see if this command helps:
> > >
> > > mshta "res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta"
> > > -or-
> > > mshta.exe "res://C:\WINDOWS\system32\nusrmgr.cpl/nusrmgr.hta"
> > >
> > > Change the drive-letter if Windows is installed in a different drive. If
> > > nothing helps, post the exact error message you see while opening the
> > > User
> > > accounts applet.
> > >
> > > --
> > > Ramesh, Microsoft MVP
> > > Window XP Shell/User
> > > http://www.mvps.org/sramesh2k
> > >
> > >
> > > "jabbot26" <jabbot26@discussions.microsoft.com> wrote in message
> > > news:DB7E16D7-268F-4E63-AB8C-1C68CF7EB2A5@microsoft.com...
> > > I click on the user accounts and it tells me that the file name,
> > > dicectory
> > > name or volume label syntax is incorrect. It all started with a
> > > suspicous
> > > scripting activity. The file name is mshta.exe. Please help me, I am
> > > ready
> > > to rip out my hair over this problem. Been looking for a couple of days
> > > now
> > > for the fix. Thanks to who ever helps. Using xp pro

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