T 30, XP, seemingly random STOP errors, no apparent hardware failures

From: Tomislav Tomasic (tomislav.tomasic_at_badurini.hr)
Date: 10/29/04


Date: 29 Oct 2004 07:05:08 -0700

Greetings all!

I have a problem with a IBM T30 with Windows XP on it.
Here's what is happening:
recently the laptop was coming up with a variety of STOP errors.
I opened them in WinDBG and found out that they were caused by
the ATI display driver, sk.sys and several times by memory corruption.
I ran memtest86+ and Windows Memory Diagnostic and they
reported no errors. Then I recreated the paging file because I
found somewhere that memory corruption can also mean a
bad paging file.
Then I ran IBM's PC Doctor diagnostic utility which found no errors
in the hardware.

None of this helped, so I reinstalled WinXP and all programs.
It was fine for a while and then, you guessed it, another STOP error.
This time it was 1000008E caused by Win32k.sys. I checked
and found out that parameter 1 c0000005 can mean that the error
is cause by a 3rd party remote monitoring software installed.
The laptop has Remote Administrator installed but I didn't find
any references to it in the minidumps.

I decided to run SpyBot and AdAware to check for spyware. SpyBot
found Haxdoor-H which is a trojan. I looked it up and tried to search for
trojan dll-s as described on sophos.com but found none.
SpyBot found one registry entry which it says is Haxdoor-H but in fact it is
a key set to disable Remote Administrator's tray icon.

Also I fixed a Service Control Manager error which I found in Event
Viewer concerning the PMEM service. I don't know if this had
anything to do with the STOP errors. PMEM's Image Path was incorrect so I
pointed it to the correct lcoation on disk.

I am running out of ideas. Please, if anybody knows of some advice or
encountered similar problems share your knowledge I will be much obliged.



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