Re: XP SP2 error ''Error Text: Stop: C0000135...'
From: Jason (theroc68155_at_verizon.net)
Date: 10/02/04
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Date: Sat, 02 Oct 2004 14:26:14 GMT
if that doesnt work just do a repair install of xp
"CM" <chrissie.boy@btinternet.com> wrote in message
news:cjloca$i6u$1@hercules.btinternet.com...
> Don't know if you can help, I'm desperate for some guidance!
>
> Offered to sort out a guy at work's Dell laptop (was riddled with dialers,
> spyware etc.).
>
> Took the following steps:
> *Disinfected
> *Ran spybot, adaware & other progs
> *Appeared clean, so installed SP2 from the official MS disk (didn't go on
> line the whole time)
>
> After SP2, I keep getting the blue screen error message 'Error Text: Stop:
> c0000135.....' (full text below) upon switching on the machine. It won't
> boot to windows dispite trying F8 or F2 - gives the option to boot in safe
> mode, which it won't.
> Have tried to boot from the recovery disc but it's having none of that and
> still the blue screen of death!
>
> You can see the response from Dell below when I emailed them. The answer
> they gave I already knew after googling and finding the same response on
> Dell & MS knowledge databases (basically, there seems to have been some
> uncleared spyware which has prevented SP2's install and is causing the
> crash). No doubt I'd be able to fix the problem if I could get into
> windows!
>
> Sorry this is a bit lengthy, but any advice appreciated!
>
> C
>
>
> ----- Original Message -----
> From:
>
> Sent: Tuesday, September 28, 2004 9:49 AM
> Subject: - Operating System
>
>
>> Please include the following line in all replies.
>> Tracking number:
>>
>>
>> Hello David,
>>
>> Thank you for contacting Dell Hardware E-Support & Services.
>>
>> With regard to this issue, we wish to inform you that we are a Dell
>> Technical Support Center and offer solutions and troubleshooting steps
>> that pertains to technical related issues on computer hardware.
>>
>> For your satisfaction, I have come up with the following steps that
>> may resolve the issue.
>>
>> Below I am suggesting an article which will help you to resolve the
>> issue and to view the article kindly copy and paste the link
>> below:
>>
>> http://www.kbalertz.com/kb_885523.aspx
>>
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>>
>>> -----Original Message-----
>>> From:
>>> Sent: 27 Sep 04 18:46
>>> To: >>
>>>
>>> * * * PLEASE DO NOT CHANGE THE SUBJECT WHEN REPLYING * * *
>>> * * * This is a feedback message from the Dell Online Communications
>>> Center. * * *
>>>
>>> Customer Information:
>>> ***********************************************
>>> Segment: DHS
>>> Name: >> Email:
>>> Service Tag:
>>> ***********************************************
>>> System Label: Inspiron 4150
>>>
>>> Problem: Operating System
>>> Operating System: Windows XP
>>> Error Text: Stop: c0000135 {unable to locate Component} This
>>> application
>>> has failed to start because winsrv was not found. Re-installing the
>>> application may fix this problem.
>>> Problem Description: Following SP2 installation, the computer refuses to
>>> boot xp - blue screen appears with the quoted message after the Dell
>>> splash screen with the F2 option.
>>>
>>>
>>> Trouble Shooting Steps: Have inserted the Dell reinstallation CD to
>>> re-install windows but machine does not boot to recovery program from
>>> CD.
>
>>> Have looked in F2 settings but can't find any setting to boot from CD
>>> rom.
>>> ***********************************************
>>> Sent to: >> Referring URL:
>>> Date submitted: 27/09/2004 18:46:29
>>>
>>>
>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
>
- Next message: Ramesh [MVP]: "Re: Taskbar Toolbar Options disabled"
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