Re: Offer Remote Assistance and XP SP2

From: IcculusDC (icculusdc_at_verizonREMOVENOSPAM.net)
Date: 10/01/04


Date: Fri, 01 Oct 2004 18:21:39 GMT

This is not the case. No NAT or firewall(as it is disabled). Both boxes are
on the same switch.
"Carey Frisch [MVP]" <cnfrisch@nospamgmail.com> wrote in message
news:ePBHUW9pEHA.516@TK2MSFTNGP09.phx.gbl...
> Troubleshooting Remote Assistance Issues
> http://www.chicagotech.net/rdesktop.htm
>
> "When you receive an invitation from an Internet user whose
> computer is behind a router or firewall, the IP sent to you is
> the Private IP behind the router or firewall, so that you can't
> access the computer. To fix this issue: 1) use Notepad to open
> the invitation to change the Private IP to the Public IP which
> may be the router or firewall's IP. 2) Use Windows Messenger
> to establish the Remote Assistance session".
>
> --
> Carey Frisch
> Microsoft MVP
> Windows XP - Shell/User
>
> Be Smart! Protect Your PC!
> http://www.microsoft.com/athome/security/protect/default.aspx
>
> --------------------------------------------------------------------------
------
>
> "IcculusDC" wrote:
>
> | I already did this.. I made sure the dcom permissions were set per my
> | original post. And I am an admin on the machine so it is not a dcom
> | permissions problem.
>



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