Re: Installing Office 2000 x on Preloaded XP SP2

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From: Oli Restorick (oli_at_mvps.org)
Date: 09/30/04 

Date: Thu, 30 Sep 2004 23:25:28 +0100

This is interesting.

I deploy Office 2000 SP1 onto XP SP2 boxes and then upgrade to Office 2000
SP3 with a script with no difficulty. I'm not saying there's not an issue,
but I haven't heard anything.

Have you tried the new "Chat to a Service Pack 2 Engineer online" option at
support.microsoft.com? Alternatively, your PC vendor should be able to
provide support, in case nobody else here knows the answer to your problem.

Oli

"shane lieberg" <techsupport@jknutson.com> wrote in message
news:e6JUQozpEHA.3424@TK2MSFTNGP12.phx.gbl...
> Ok, I have purchased 5 new pc systems, and they have arrived with
> Windows XP SP2 "preloaded".. and i am trying to install Office 2000..
>
> It fails everytime with a windows file protection message..
>
> Steps i have tried..
> 0. Searched news group and KB for answer. found MS KB 871220
> tried it and it does "NOT" solve the problem..
> 1. Install new Office 2000 pro sp3
> 2. Install same on second system, and 3rd system
> 3. Install older Office 2000 pro sp2 cd.
> 4. Install older Office 2000 premium cd.
> 5. Install older Office 2000 SB cd.
>
> All fail at the same point in the same way on all the systems..
>
> Found Windows XP SP2 in the add/remove menu. and tried to remove
> it and then install the office.. XP SP2 removed succesfully. reboot and
> install
> New Office 2000 pro SP3, and success.. it works.. this seems to strongly
> suggest
> Windows XP SP2 is at fult and this is not a long term solution i have
> found,
> as all new system will be coming with Windows XP SP2
>
> Windows XP SP2 support Live/chat have was there hads of this and say it
> not
> there issue.. Ticket # SRX040930607957
>
> I hope the community can help with this..
>
>

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