Re: Install won't complete

From: DL (dl_at_spoofmail.nothere)
Date: 09/30/04 

Date: Thu, 30 Sep 2004 12:49:20 +0100

Its likely to be a symantec problem, perhaps you missed something in the
uninstall procedure.
As you've just purchased a new copy of NAV, you will qualify for Symantec
support

"Marty" <lytram5344@yahoo.com> wrote in message
news:A34E19DE-4EF3-4A2F-BDBB-1CFD314EE708@microsoft.com...
> I loaded Norton Anti Virus 2002 on my Win XP machine.
> Since installing XP SP2 the Security Console would not
> recognize my Norton. After checking on the Symantec
> website I found that NAV 2002 is incompatible with XP. I
> bought a copy of NAV 2005 and am trying to install it,
> but the installation never completes. I tried to remove
> the NAV 2002 using both it's internal uninstall program,
> Windows Add/Remove programs, and even an uninstall tool
> provided by Symantec. Following Symantec instructions I
> even deleted all files and registry entries for NAV and
> tried the install in "safe" mode. But still no luck. The
> install program stops and tells me there is another
> install in progress. I get error 1500, which I have been
> unable to find on the Microsoft website. Can anyone help?
>
>

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