Re: Outlook Express won't open Address Book

From: PA Bear (PABear_at_mvps.org)
Date: 09/22/04 

Date: Wed, 22 Sep 2004 01:28:23 -0400

Is MS Outlook (or MS Office) also installed?

Do you have this Registry key?...

HKEY_CURRENT_USER
    \Software
          \Microsoft
               \WAB
                  \WAB4

If not, STOP; If so, is there a DWORD named UseOutlook and is its value set
to 1 (one)?

If not, STOP; If so, Address Book is configured to share contacts with
Outlook, even if you don't use it (can happen with the install of Office).
Change the value to 0 (zero), Address Book should be available to you and
all should be well. (If that DWORD is not present, don't create it, and
don't alter any other DWORD values.)

Note that any changes (additions, deletions, edits) made while sharing was
enabled will not be available (displayed) in Address Book when sharing is
disabled.

cf. http://insideoe.tomsterdam.com/files/wab.htm#share 

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RonP wrote:
> Hi,
> I'm using I.E. 6, and Outlook Express 6, Wins XP, home
>
> I attempted to reply to an e mail this morning and received the message:
> "There is an error opening this message; An error has occured".
>
> When I attempt to open my Addressbook the error message says:
> "Unable to open addressbook. The addressbook may be improperly installed"
> One message suggested reinstalling my Outlook express. (I don't know how 
> to
> do this nor whether I can save the contents of the addressbook if i do 
> so.)
>
> I have tried to search the problem in Microsoft but I don't see info
> relating to Wins XP, only  Wins98 and earlier which didn't seemed relevant
> to my XP problem.

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