Please help get rid of virus

From: Lori (lori.johnson_at_interr.ang.af.mil)
Date: 09/14/04 

Date: Tue, 14 Sep 2004 07:50:40 -0700

Good Morning, I have recently installed the windows xp on
my home computer. I also have a DSL. Well I have been
having problems with a virus, a worm? I have downloaded
and installed the new service pack, and tried to go on the
internet and it worked, then the next time it didn't. I
have Norton Antivirus 2005 on the computer, now I cannot
get back on the internet. I still have pop-ups, and each
time I log on I have a window that says c:/windows opens
explorer. Also, I re-ran the antivirus and found 37 new
adware properties and deleted them. PLEASE HELP so I can
get my computer running again. PS I did reboot in safe
mode with the system restore diabled and scanned with no
virus found. Please email me @ home:
msjonniej@hotmail.com or you may use this email, work,
lori.johnson@interr.ang.af.mil I would appreciate any and
all help I can get! Thank you, Lori

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