Re: SP2 and email
From: Ricky (rsjoiner_at_no_spambellsouth.net)
Date: 09/10/04
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Date: Fri, 10 Sep 2004 17:17:49 -0500
"Mark Dymond" <Mark Dymond@discussions.microsoft.com> wrote in message
news:549C7719-35A0-4752-B16D-EC8FE854CE95@microsoft.com...
>I have just installed Service Pack 2 for XP on a Dell Dimension 2400,
>P4
> 2.6GHz, 512MB RAM, 30GB free disk space. The workstation has been
> kept up to
> date using Microsoft's built in Automatic Updates feature.
>
> After installing the service pack I have discovered that Pegasus
> Mail (I use
> the llatest version) now takes 1min 30secs to open messages.
>
> Pegasus is currently configured as follows:
> 30-40 users in a single Active Directory domain. Pegasus' files
> located on
> the domain server (Dell Powerdege running Windows 2000 Server/Small
> Business
> Server 2000). All references to the files use UNC paths -
> \\servername\pmail.
>
> I tried to open messages with the Windows Firewall disabled, and
> have also
> disabled Norton Antivirus. I have used other programs since
> installing SP2,
> and have not experienced any problems using them (Word, Excel,
> DesignCad).
>
> I assume that the Windows Firewall is not an issue here as Pegasus
> Mail is
> actually receiving data from the server. I also added the executable
> to the
> Firewall's exceptions list but it still took the same amount of time
> to open
> a message.
>
> I have contacted Pegasus Mail's Technical Support Team who say
> "Something
> about the SP2 upgrade broke the drive access. ...you need to talk to
> MS. The
> problem is not with the program, the problem is with the OS changing
> the way
> things are done and some process got broken by this change."
>
> I dare not push SP2 to all the other WinXP machines until this
> problem is
> solved. If anyone can help I will be extremely grateful.
>
> Mark Dymond
I thought software was written to work on an OS not the other way
around???
-- Most computer problems are caused by a loose nut between the chair and the keyboard
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