Re: sp2 installed or not?

From: Will Denny (willdenny_at_mvps.org)
Date: 08/30/04 

Date: Mon, 30 Aug 2004 12:06:29 +0100

Hi

winver reports here:

Version 5.1(Build 2600.xpsp_sp2_rtm.040803-2158:Service Pack2) and the entry
in Add/Remove Programs is:

Windows XP Service Pack 2.

Were given the option to save the uninstall files during the upgrade to SP2? 

-- 
Will Denny
MVP - Windows Shell/User
Please reply to the News Groups
"Headtheball" <noanswer@hotmail.com> wrote in message
news:OuPH0enjEHA.1656@TK2MSFTNGP09.phx.gbl...
> Hi Will,
> winver shows my xp build version and xpsp SP2 as being installed. It is
> also showing as being installed in general tab of system in control panel.
> There are no references to uninstall anywhere, how can this be? I have
> done everything that I was asked to do in the install, I even uninstalled
> google toolbar and Zone alarm thinking that these might have an effect on
> the install process, but still no sign of it as being installed.
>
> Is there a test that I can do to check to see whether or not it is
> installed? I was busy googling trying to find an answer and came across xp
> SP2 tools for developers/professionals, is there something in there that
> could help me?
> "Will Denny" <willdenny@mvps.org> wrote in message
> news:ubHvcSmjEHA.1652@TK2MSFTNGP09.phx.gbl...
>> Hi
>>
>> What does
>>
>> winver
>>
>> from Start>Run show?
>>
>> I think the problem is related to SP2 being installed over a Beta
>> version. If that is the case you may have to perform a 'Clean' install of
>> XP.
>>
>> -- 
>>
>> Will Denny
>> MVP - Windows Shell/User
>> Please reply to the News Groups
>>
>>
>> "Headtheball" <noanswer@hotmail.com> wrote in message
>> news:%23RYfuKmjEHA.2776@TK2MSFTNGP10.phx.gbl...
>>> thanks for that Will, unfortunately I have been through all that with
>>> the MS xpsp2 support team (Ireland) on the phone. I have also tried a
>>> sys restore (windows was unable to restore to any restore point). I have
>>> also tried cmd line uninstall (doesn't recognise the command) and I have
>>> also tried a repair through the recovery console (didnt recognise
>>> command)
>>>
>>> Everything is showing wireless network icon, security centre etc etc I
>>> tried going to a few sites and the pop up blocker is working, the
>>> information bar which used to show me when active x was about to be
>>> downloaded isn't working so you can understand that I need to completely
>>> uninstall all traces of SP2 and then do a clean install. I really do not
>>> want to format my system again if I can help it. It took me 3 days to
>>> get everything back to the way I wanted it last time.
>>>
>>>
>>> "Will Denny" <willdenny@mvps.org> wrote in message
>>> news:uZPmVAmjEHA.3456@TK2MSFTNGP12.phx.gbl...
>>>> Hi
>>>>
>>>> Best idea is to uninstall the Beta version first.  You can see which
>>>> version is currently installed by:
>>>>
>>>> Right clicking on My Computer and selecting properties or
>>>>
>>>> Running
>>>>
>>>> winver
>>>>
>>>> from Start>Run or
>>>>
>>>> Using Winkey + Pause/Break.
>>>>
>>>> If SP2 is installed you may not be able to see it in Add/Remove
>>>> Programs until you enable 'Show Updates'.
>>>>
>>>> -- 
>>>>
>>>> Will Denny
>>>> MVP - Windows Shell/User
>>>> Please reply to the News Groups
>>>>
>>>>
>>>> "Headtheball" <noanswer@hotmail.com> wrote in message
>>>> news:%230vqsxljEHA.2340@TK2MSFTNGP11.phx.gbl...
>>>>>I had SP2 Beta installed on my xp home ed system and things were
>>>>>working
>>>>> fine, my system had not been so good for ages. Auto update decides
>>>>> that it
>>>>> will automatically download the full version of SP2 and proceeds to do
>>>>> so.
>>>>> After it has downloaded the prog then startys to install, halfway
>>>>> through
>>>>> install it bombs out and says invalid handler or handle cannot install
>>>>> sp2.
>>>>> I notice a slow down in boot times and errors and warnings in my event
>>>>> logs
>>>>> so I follow the links to the sp2 support pages, whereupon I contact
>>>>> our MS
>>>>> tekkies in Ireland. I tell them my problem and they ask me what the
>>>>> event
>>>>> log says, I tell them that I have event warning ID 1015 and 1003. They
>>>>> tell
>>>>> me that I need to uninstall sp2 and then reinstall it (most definately
>>>>> dats
>>>>> your problem the lady tells me in that lovely Irish Brogue). She tells
>>>>> me to
>>>>> go into cont panel>>add/remove progs then uninstall sp2 trouble is
>>>>> that
>>>>> there is no sp2 listed so I cannot remove it (yes I did check list
>>>>> updates)
>>>>> after much chatting with her colleagues she asks me to do a sys
>>>>> restore to a
>>>>> week previous which my system said that it could not do. One of the
>>>>> other
>>>>> tekkies told me to download the prog from download.com as he thought
>>>>> that
>>>>> the version that I had downloaded from MS might have been corrupted
>>>>> due to
>>>>> the high volume of downloads. This I did (it took hours) and then I
>>>>> installed and rebooted, was confronted by the security center setup
>>>>> and I
>>>>> thought that things were fine until I noticed that I still had errors
>>>>> in the
>>>>> event log and that SP2 hadn't appeared in the add remove progs section
>>>>> of
>>>>> control panel.
>>>>>
>>>>> Now what I am asking is, do I have this thing fully installed or not?
>>>>> Why is
>>>>> it not appearing in the add/rem progs as being an installed prog? why
>>>>> is
>>>>> windows update saying that there are no updates to install.? I have
>>>>> checked
>>>>> my installation history and the two attempts that I have made via
>>>>> windows
>>>>> update have resulted in failure
>>>>>
>>>>> Please help if you can
>>>>>
>>>>>
>>>>>
>>>>
>>>>
>>>>
>>>
>>>
>>>
>>
>>
>>
>
>
>
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