SP2 install totally mystified?????? MVPs wher are you?
From: Headtheball (noanswer_at_hotmail.com)
Date: 08/28/04
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Date: Sat, 28 Aug 2004 19:42:58 +0100
I had SP2 Beta installed on my xp home ed system and things were working
fine, my system had not been so good for ages. Auto update decides that it
will automatically download the full version of SP2 and proceeds to do so.
After it has downloaded the prog then startys to install, halfway through
install it bombs out and says invalid handler or handle cannot install sp2.
I notice a slow down in boot times and errors and warnings in my event logs
so I follow the links to the sp2 support pages, whereupon I contact our MS
tekkies in Ireland. I tell them my problem and they ask me what the event
log says, I tell them that I have event warning ID 1015 and 1003. They tell
me that I need to uninstall sp2 and then reinstall it (most definately dats
your problem the lady tells me in that lovely Irish Brogue). She tells me to
go into cont panel>>add/remove progs then uninstall sp2 trouble is that
there is no sp2 listed so I cannot remove it (yes I did check list updates)
after much chatting with her colleagues she asks me to do a sys restore to a
week previous which my system said that it could not do. One of the other
tekkies told me to download the prog from download.com as he thought that
the version that I had downloaded from MS might have been corrupted due to
the high volume of downloads. This I did (it took hours) and then I
installed and rebooted, was confronted by the security center setup and I
thought that things were fine until I noticed that I still had errors in the
event log and that SP2 hadn't appeared in the add remove progs section of
control panel.
Now what I am asking is, do I have this thing fully installed or not? Why is
it not appearing in the add/rem progs as being an installed prog? why is
windows update saying that there are no updates to install.? I have checked
my installation history and the two attempts that I have made via windows
update have resulted in failure
Please help if you can
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