Re: Blue Screen telling me to contact Bill Gates???

From: David Candy (david_at_mvps.org)
Date: 08/20/04


Date: Sat, 21 Aug 2004 05:53:50 +1000

If it truely is random crashes then it is a hardware problem. But numbers aren't good enough. The full message is required.

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'Not happy John! Defending our democracy',
http://www.smh.com.au/articles/2004/06/29/1088392635123.html
"Monet 138" <Monet138@discussions.microsoft.com> wrote in message news:19C8D951-3F9C-4C0E-92E5-69D323D25DFB@microsoft.com...
> My computer will lock-up at completely random times.  When the lock-up occurs 
> the screen will go blank or do some black&white checkerboard-mess, and if 
> there is music playing or game sounds at the moment of crash the speakers 
> will output a machine-gun-like noise.  Occasionally, but not very often I 
> will actually get a Blue Screen stop error.  These are the ones I have 
> recorded 50, D1, 24, 12, 7F (insert into 0x000000??), as the different errors 
> with 7F showing up the most.  The crashes have been occurring since I built 
> this system (in March), but the Blue Screens only began showing up when I got 
> Kingston to send me replacements Ram chips.  
> 
> The Blue Screen looks typical except for the last line which I have never 
> seen before, and the local computer shop tells me they have never heard of it 
> before either.  
> 
>     Beginning Dump of Physical memory
>     Physical memory dump complete.
>     Contact your system administration or technical support group or Bill 
> Gates for further assistance. 
> 
> I have run the following programs in an attempt to locate a virus or other 
> bad program.  Ad-Aware 6 Pro, Norton Antivirus (the pre-install scan), Trend 
> Micro House Call, and Trend Micro Internet Security 11 (which was installed 
> shortly after my last clean install of XP).
> 
> The Computer
> Motherboard - Soyo SY-KT600 DRAGON Ultra Platinum
> CPU - AMD Athlon XP 3200+ 400FSB
> Ram - 3 x Kingston 512MB (KVR400X64C25/512)
> Video Card - Ati Radeon 9800 Pro 128MB
> HD - Seagate 120GB SATA
> Generic CDRW and Floppy
> Case - Xoxide X-Dreamer II with 5 fans
> PSU - Antec NeoPower  480Watt
> 
> I had the system tested at a local shop back in April, and was told the 
> motherboard was the problem because the system would run stable if all of my 
> components were installed on a different board.  Sent the board back to Soyo 
> ($56 shipping) and was told by them (after losing my motherboard for 5 days, 
> and then another 5 days of testing and phone calls) that there was nothing 
> wrong with it, and they sent it back.  After that I talked to Kingston and 
> they agreed to replace all 3 of my Ram.  I currently am only using 2 of the 
> chips because the system seems more unstable when the third is installed.  I 
> have the most recent drivers installed for all of my components except for 
> the motherboard.  The motherboard drivers are up to date except for the BIOS. 
>  When I flash the BIOS with the most recent version, the system becomes 
> extremely unstable.  The current BIOS is one step back from the most recent.  
> Also, if I go into the BIOS and load the Fail-Safe settings, the system will 
> not boot past POST for more than about 10 seconds, in which time I have to 
> race the clock to load the BIOS load the Optimized Defaults, and Save and 
> Exit or else reset the BIOS via jumper and attempt to beat the clock again.
> 
> I would greatly appreciate....oh let’s be honest...after this much headache 
> and frustration I would almost worship anyone that could help me fix my 
> system.  :)  
> 
> My next step is to buy a new motherboard and cpu and try again... :(  I may 
> purchase the same ones as current to test for bad components or maybe go with 
> something different that will allow me to use the Ram that I currently have.
> 
> Thank you very much to everyone that responds.
> 
> Jeremy
> 
> -- 
> "Imagination is more important than Knowledge.  Knowledge is limited, 
> Imagination encircles the world." ~Albert Einstein

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