Re: Help restore my XP home system please?

From: Mary Sauer (gsauer_at_mycolumbus.rr.com)
Date: 08/20/04 

Date: Fri, 20 Aug 2004 08:51:19 -0400

How to troubleshoot a "STOP 0xC000021A" error
http://support.microsoft.com/default.aspx?scid=kb;en-us;156669&Product=winxp 

-- 
Mary Sauer MS MVP
http://office.microsoft.com/
http://www.mvps.org/msauer/
news://msnews.microsoft.com
"J" <juliussweetland@yahoo.com> wrote in message 
news:637bef48.0408200437.12cc5299@posting.google.com...
> Hi, I recently installed an XP home upgrade from the microsoft upgrade
> site and upon reboot got the blue screen error:
>
> STOP: c000021a {Fatal System Error}
> The Windows Logon Process System process terminated
> unexpectedly with a status of 0x00000080 (0x00000000
> 0x00000000).
>
> I've read a lot of background and tried all the posted fixes. My
> system runs XP Home with SP1 installed (some people have suggested
> installing the IE SP6 but I've since read this is included with SP1).
> I've also tried an xp repair (option not given to me) and system
> restores (all fail). NOW, I'm getting desperate as the last thing I
> want to do is reinstall xp (I've got over 500 programs on my machine -
> don't want to start from scratch!).
>
> I can access safe mode, and have a removable HD - is there any way I
> can ghost the system as it is, install XP Home from fresh (or even
> upgrade to XP pro) and then use the ghost image to bring back all my
> old files???
>
> Another thought - is it possible to simply copy my current hard disk,
> fresh install xp, and then copy back the program files and old
> registry to overwrite the fresh one?
>
> Any help would be greatly appreciated (if you are a company I will
> even pay you to fix this) as I have hundreds of thousands of pounds
> worth of software I currently can't use!
>
> Thanks for reading.
>
> Cheers,
> Jules

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