Re: XP2 Problem starting computer.
From: Feng Mao (fengmao_at_online.microsoft.com)
Date: 08/16/04
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Date: Mon, 16 Aug 2004 01:23:19 GMT
Thank you for the supplemental information.
I hope that you can upgrade to Windows XP with Service Pack 2 successfully
at this moment.
Please post the result back.
Have a nice day!
Thanks & Regards,
Feng Mao [MSFT], MCSE
Microsoft Online Partner Support
Get Secure! - www.microsoft.com/security
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| NNTP-Posting-Date: Fri, 13 Aug 2004 07:21:48 -0500
| From: "Township of East Hanover" <someone@somewhere.com>
| Newsgroups: microsoft.public.windowsxp.help_and_support
| References: <_pydndNvIZcrGobcRVn-gg@garden.net>
<W4xMMgRgEHA.480@cpmsftngxa06.phx.gbl>
| Subject: Re: XP2 Problem starting computer.
| Date: Fri, 13 Aug 2004 08:21:46 -0400
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|
| Hi Feng,
|
| Thanks for the reply. I do have Symantec Antivirus Corporate 9.0 Client
| installed on this machine. I will try again without the Antivirus
software.
|
| Rui
|
|
| "Feng Mao" <fengmao@online.microsoft.com> wrote in message
| news:W4xMMgRgEHA.480@cpmsftngxa06.phx.gbl...
| > Hi Rui,
| >
| > Thank you for posting!
| >
| > I wonder if you have any AntiVirus or other System tools installed
before
| > installing Service Pack 2. Such software may corrupt the upgrade
process.
| > So please temporary disable or remove any AntiVirus software and other
| > system tools and it will be better to perform clean boot before the
| upgrade.
| >
| > For more information about clean boot, please refer to KB article
Q310353:
| > How to Perform a Clean Boot in Windows XP
| > (http://support.microsoft.com/default.aspx?id=310353).
| >
| > Have a good day!
| >
| > Thanks & Regards,
| >
| > Feng Mao [MSFT], MCSE
| > Microsoft Online Partner Support
| >
| > Get Secure! - www.microsoft.com/security
| >
| > =====================================================
| > When responding to posts, please "Reply to Group" via your newsreader so
| > that others may learn and benefit from your issue.
| > =====================================================
| > This posting is provided "AS IS" with no warranties, and confers no
| rights.
| >
| >
| >
| > --------------------
| > | NNTP-Posting-Date: Thu, 12 Aug 2004 10:07:34 -0500
| > | From: "Township of East Hanover" <someone@somewhere.com>
| > | Newsgroups: microsoft.public.windowsxp.help_and_support
| > | Subject: XP2 Problem starting computer.
| > | Date: Thu, 12 Aug 2004 11:07:34 -0400
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|
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| >
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e.de!border2.nntp.dca.giganews.com!border1.nntp.dca.giganews.com!nntp.gigane
| >
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| > microsoft.public.windowsxp.help_and_support:457386
| > | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
| > |
| > | After Installing SP2 my computer wouldn't restart and the event
Manager
| > | recorded the following error:
| > |
| > | Service Control Manager Event Id: 7026
| > |
| > | The following boot-start or system-start driver(s) failed to load:
| > |
| > | AFD
| > | ASPI32
| > | awlegacy
| > | Fips
| > | IPSec
| > | MRxSmb
| > | NetBIOS
| > | NetBT
| > | P3
| > | RasAcd
| > | Rdbss
| > | SAVRT
| > | SYMTDI
| > | Tcpip
| > |
| > | Using System Restore Point got my computer going again. I installed
the
| > | production build of the patch from the Developer, Professional
release.
| > |
| > | Rui
| > |
| > |
| > |
| >
|
|
|
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