Re: XP2 Problem starting computer.

From: Township of East Hanover (someone_at_somewhere.com)
Date: 08/13/04 

Date: Fri, 13 Aug 2004 08:21:46 -0400

Hi Feng,

Thanks for the reply. I do have Symantec Antivirus Corporate 9.0 Client
installed on this machine. I will try again without the Antivirus software.

Rui

"Feng Mao" <fengmao@online.microsoft.com> wrote in message
news:W4xMMgRgEHA.480@cpmsftngxa06.phx.gbl...
> Hi Rui,
>
> Thank you for posting!
>
> I wonder if you have any AntiVirus or other System tools installed before
> installing Service Pack 2. Such software may corrupt the upgrade process.
> So please temporary disable or remove any AntiVirus software and other
> system tools and it will be better to perform clean boot before the
upgrade.
>
> For more information about clean boot, please refer to KB article Q310353:
> How to Perform a Clean Boot in Windows XP
> (http://support.microsoft.com/default.aspx?id=310353).
>
> Have a good day!
>
> Thanks & Regards,
>
> Feng Mao [MSFT], MCSE
> Microsoft Online Partner Support
>
> Get Secure! - www.microsoft.com/security
>
> =====================================================
> When responding to posts, please "Reply to Group" via your newsreader so
> that others may learn and benefit from your issue.
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>
>
>
> --------------------
> | NNTP-Posting-Date: Thu, 12 Aug 2004 10:07:34 -0500
> | From: "Township of East Hanover" <someone@somewhere.com>
> | Newsgroups: microsoft.public.windowsxp.help_and_support
> | Subject: XP2 Problem starting computer.
> | Date: Thu, 12 Aug 2004 11:07:34 -0400
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> microsoft.public.windowsxp.help_and_support:457386
> | X-Tomcat-NG: microsoft.public.windowsxp.help_and_support
> |
> | After Installing SP2 my computer wouldn't restart and the event Manager
> | recorded the following error:
> |
> | Service Control Manager Event Id: 7026
> |
> | The following boot-start or system-start driver(s) failed to load:
> |
> | AFD
> | ASPI32
> | awlegacy
> | Fips
> | IPSec
> | MRxSmb
> | NetBIOS
> | NetBT
> | P3
> | RasAcd
> | Rdbss
> | SAVRT
> | SYMTDI
> | Tcpip
> |
> | Using System Restore Point got my computer going again. I installed the
> | production build of the patch from the Developer, Professional release.
> |
> | Rui
> |
> |
> |
>

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