RE: XP2 Problem starting computer.

From: Feng Mao (fengmao_at_online.microsoft.com)
Date: 08/13/04


Date: Fri, 13 Aug 2004 09:29:22 GMT

Hi Rui,

Thank you for posting!

I wonder if you have any AntiVirus or other System tools installed before
installing Service Pack 2. Such software may corrupt the upgrade process.
So please temporary disable or remove any AntiVirus software and other
system tools and it will be better to perform clean boot before the upgrade.

For more information about clean boot, please refer to KB article Q310353:
How to Perform a Clean Boot in Windows XP
(http://support.microsoft.com/default.aspx?id=310353).

Have a good day!

Thanks & Regards,

Feng Mao [MSFT], MCSE
Microsoft Online Partner Support

Get Secure! - www.microsoft.com/security

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--------------------
| NNTP-Posting-Date: Thu, 12 Aug 2004 10:07:34 -0500
| From: "Township of East Hanover" <someone@somewhere.com>
| Newsgroups: microsoft.public.windowsxp.help_and_support
| Subject: XP2 Problem starting computer.
| Date: Thu, 12 Aug 2004 11:07:34 -0400
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|
| After Installing SP2 my computer wouldn't restart and the event Manager
| recorded the following error:
|
| Service Control Manager Event Id: 7026
|
| The following boot-start or system-start driver(s) failed to load:
|
| AFD
| ASPI32
| awlegacy
| Fips
| IPSec
| MRxSmb
| NetBIOS
| NetBT
| P3
| RasAcd
| Rdbss
| SAVRT
| SYMTDI
| Tcpip
|
| Using System Restore Point got my computer going again. I installed the
| production build of the patch from the Developer, Professional release.
|
| Rui
|
|
|



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