RE: XP hangs on Startup - Black Screen

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From: curtis (curtis_at_discussions.microsoft.com)
Date: 08/02/04 

Date: Mon, 2 Aug 2004 04:39:02 -0700

I cannot believe...The exact thing is happening to me... I went as far as to boot up the reinstallation disc. It told me to press any key to continue and I get that horrible page with the options that go in a circle. I hope someone responds to this it is rather annoying.

"elgatogrande" wrote:

> Dell Inspirion 8100 with WinXPhome will not start.
>
> The system has worked fine for over a year.
>
> Last Friday the use of the computer was normal; no added
> or deleted hardware or software, no power outages, normal
> shutdown Friday evening.
>
> Saturday morning on power up, the computer goes to a BLACK
> screen. Screen contents shown below:
>
>
> "We aplogoize for the inconvenience, but Windows did not
> start successfully. A recent hardware or software change
> might have caused this.
>
> If your computer stopped responding, restarted
> unexpectedly, or was automaticaly shut down to protect
> your files and folders, choose Last Known Good
> Configuration to revert to the most recent settings that
> worked.
>
> If a previous startup attempt was interrupted due to a
> power failure or because the Power or Reset button was
> pressed, or if you aren't sure what caused the problem,
> choose Start Windows Normally.
>
> Safe Mode
> Safe Mode with Networking
> Safe Mode with Command Prompt
>
> Last Known Good Confuguration (your most recent settings
> that worked)
>
> Start Windows Normally
>
> Use the up and down arrow keys to move the highlight to
> your choice."
>
>
> I tried all options with each resulting in a blue screen.
> Unfortunately that screen lasts less than a second (so I
> cannot read it), then the machine attempts to restart
> resulting in another black screen ad infinitum nauseum.
>
> Attempting Safe Mode stops at agp440.sys just before the
> blue screen. It could be that agp440.sys loaded and
> whatever comes next is what hung. I don't know.
>
> Googling comes up with hundreds of hits on this problem
> and I am getting crosseyed reading them all.
>
> Looking for a way to fix this problem while preserving the
> data.
>
> TIA
>
>

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