Re: Cannot access the Web

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: . (gatorgrad_at_worldnet.att.net)
Date: 08/01/04


Date: Sun, 01 Aug 2004 16:41:49 GMT

Have you tried going into IE's Options? You might look at the Connections
tab and see if it's set properly for the Juno dial up.

Jim W.
http://www.gatorgrad.com

"GrndpaDoug" <Nospam@noresponse.com> wrote in message
news:Ps6dnccVi-1EkJDcRVn-sQ@comcast.com...
> I am trying to help a friend who uses Juno(sic) as their ISP. They can
send
> and receive email just fine. The Juno software dials into their server
with
> no problems. Connection shown as 50k and ready to go. As soon as they try
to
> access the Web it always says the site is unavailable and to check the
> network settings. We have done this and nothing is wrong that we can find.
> We did a WinXP repair installation, no help. We also uninstalled and
> reinstalled IE with no help. Juno uses MS IE as its browser. Juno's Tech
> support had this as far as their help goes........
>
> " On the "Read" tab click on the "Get New Mail" button. If you are
> able to successfully connect to get new mail using your Web connection,
> your Web connection is active and you're probably experiencing a problem
> with Internet Explorer. "
>
> WinXP HE and IE6 is the OS. We have beat the Juno forums to death and
their
> tech support with no help. I figure those in the know hang out here
instead.
>
> We are dead ended at this point - any clues, suggestions or help would be
> greatly appreciated
> Drl
>
>
>
>



Relevant Pages

  • Re: Cannot access the Web
    ... She could connect through dial-up to AOL and download her e-mail no ... I uninstalled the proxy client and now she can get on the web with no problem. ... When you go to check the email on Juno, ... Connection shown as 50k and ready to go. ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: cant connect to juno web via 56k modem
    ... sounds as though your connection is set to run through a LAN. ... > and then typed in the juno address, ... > grayed out it says their is no modem. ... >>> connect to the web server. ...
    (alt.comp.hardware.pc-homebuilt)
  • Re: Cannot access the Web
    ... When you go to check the email on Juno, it dials ... > tab and see if it's set properly for the Juno dial up. ... Connection shown as 50k and ready to go. ... >> your Web connection is active and you're probably experiencing a problem ...
    (microsoft.public.windowsxp.help_and_support)
  • Re: cant connect to juno web via 56k modem
    ... The crucial clue was the 711 error code. ... Anyway, after setting them to AUTO, the web site said to ... > sounds as though your connection is set to run through a LAN. ... >> and then typed in the juno address, ...
    (alt.comp.hardware.pc-homebuilt)
  • Cannot access the Web
    ... We did a WinXP repair installation, ... Juno uses MS IE as its browser. ... your Web connection is active and you're probably experiencing a problem ... tech support with no help. ...
    (microsoft.public.windowsxp.help_and_support)