Re: Cannot access the Web
From: . (gatorgrad_at_worldnet.att.net)
Date: 08/01/04
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Date: Sun, 01 Aug 2004 16:41:49 GMT
Have you tried going into IE's Options? You might look at the Connections
tab and see if it's set properly for the Juno dial up.
Jim W.
http://www.gatorgrad.com
"GrndpaDoug" <Nospam@noresponse.com> wrote in message
news:Ps6dnccVi-1EkJDcRVn-sQ@comcast.com...
> I am trying to help a friend who uses Juno(sic) as their ISP. They can
send
> and receive email just fine. The Juno software dials into their server
with
> no problems. Connection shown as 50k and ready to go. As soon as they try
to
> access the Web it always says the site is unavailable and to check the
> network settings. We have done this and nothing is wrong that we can find.
> We did a WinXP repair installation, no help. We also uninstalled and
> reinstalled IE with no help. Juno uses MS IE as its browser. Juno's Tech
> support had this as far as their help goes........
>
> " On the "Read" tab click on the "Get New Mail" button. If you are
> able to successfully connect to get new mail using your Web connection,
> your Web connection is active and you're probably experiencing a problem
> with Internet Explorer. "
>
> WinXP HE and IE6 is the OS. We have beat the Juno forums to death and
their
> tech support with no help. I figure those in the know hang out here
instead.
>
> We are dead ended at this point - any clues, suggestions or help would be
> greatly appreciated
> Drl
>
>
>
>
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