Re: XP will boot only into safe mode, plea for help
From: WinGuy (no_spam_at_nomail.bot)
Date: 07/17/04
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Date: Sat, 17 Jul 2004 14:05:19 GMT
"Albert Mata" <anonymous@discussions.microsoft.com> wrote in message
news:2df8601c46bf2$0d14a150$a601280a@phx.gbl...
> Help (I need somebody..)
>
> So one day my XP freezes while starting, I thought, "no
> problem, will boot into safe mode ". The nightmare has
> just begun.
>
> - Safe mode always starts (even with network)
> - Chkdsk returns OK
>From a CD boot, select to enter the Recovery Console and use the commands:
chkdsk c: /R
Type exit and press enter key when it's done -- it will take quite a while
to run chkdsk this way, as it performs additional tests and also checks the
entire drive for bad sectors.
> - System restore no matter which control point I choose
> fails.
> - SFC won't run in Safe Mode (RPC error)
> - Recovery console hangs
> - Normal boot freezes (even with a tweaked msconfig to
> load only most basic drivers)
Here, you can try (from MSCONFIG) selecting Diagnostic mode. This loads the
bare minimum necessities for windows to run on the next boot, even less
things run than when you select Selective startup. You can also let it boot
normally, not just to safe mode, when in diag mode (although, of course, a
great deal of things won't run because they haven't been started properly).
I might be wrong on this, but I don't think sfc is supposed to require RPC
related services. Perhaps you have an infection. But after you boot normally
but still in diag mode, right-click My Computer, then Manage, expand
Services and Applications, and then expand Services -- right click Remote
Procedure Call (RPC) and Remote Procedure Call (RPC) Locator and try to
manually start those services. If one reports that it can not start, notice
why (or manually check the dependencies for the service, right click the
service and select properties and then the dependecies tab) and then go try
to start any other service that is depended on before that service will be
allowed to start. Be sure you have no physical cable connection that might
allow internet access, until you get all things fixed. Then try this:
Start | Run | cmd | OK
sfc /purgecache
sfc /scannow
[Note: The Windows CD might be required -- CD device should work ok in XP
even in diag mode from either safe or normal boot. Also, sfc will run a long
time, possibly up to a half hour or so.]
sfc /purgecache
exit
If sfc still will not run then I'd recommend removing the HDD from the
computer, setting its jumpers temporarily to make it be a slave drive (or
run it as a master drive on the secondary IDE channel), and check it for
virus on another computer that has up to date antivirus (maybe a repair shop
if you don't have access to another computer or to a friends). You might
need to do the sfc thing again once you put it back in your computer as a
master drive C.
Only if that still doesn't at least make things a little better, if not
entirely fixed, then the easiest path might be to boot from the Windows CD
(only from the exact one that was used to install Windows from, or you might
get permanently locked out) and do a Repair installation (not a brand new
install, so be very carefull how you answer questions and if you are unsure
then abort and let a repair shop do it for you so you don't loose your HDD
content usability).
> - Windows XP CD freezes too after loading some drivers
> (blank screen, cursor on the right top corner)
> - Enabled "Boot logging", still no
What are the last 3 lines in your c:\bootlog.txt file after it has hung?
> I'm really clueless about what can be causing so much
> trouble, I don't know even if it is software or hardware
> problem, but in the Windows XP splash screen the blue line
> stops moving, the PC goes silent and my hopes of a normal
> booting dies.
>
> Right now no matter how many things I try I can only boot
> into safe mode, no "Last Known Good Configuration" ,
> no "Recovery Console", no "Boot from CD and recover".
>
> This is a Windows XP SP1 + several patches running fine
> since 2003......
>
> Any idea out there?
>
> Thanks.
Uh, yes ... does "several patches" mean ALL security (critical) patches have
been applied that Microsoft offers? With today's infections, it's imperative
and not an option that you keep right up to date on all patches, at least
the critical ones, and the same goes with keeping antivirus updated and
using a firewall (turn on your built-in XP firewall if it's not on, after
you can boot normally enough to do so and certainly before you even think
about connecting to the internet).
- Next message: neil: "Re: CHCKDSK?"
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