Re: XP reboots just before login screen
From: raymond (raymond_at_discussions.microsoft.com)
Date: 07/14/04
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Date: Wed, 14 Jul 2004 06:30:02 -0700
got the same problem,i also had norton and zone alarm running i read that norton live update downloaded a corrupt file and zone alarm has some bugs
-- ray "Jeff" wrote: > Thanks for all the tips. I'm slowly working through them now and will let > you know as soon as I figure out what the problem is. Not sure if this helps > or not, but I was just finishing the installation of Zone Alarm firewall and > the system had to do a reboot, that's when all this started. Could that > program be responsible somehow? > > I was running Norton System Works on that OS, don't know what version it > is/was of Norton Anti-Virus. The program doesn't appear to be in its > directory and I'm not entirely sure what happened to it. I believe I > uninstalled it before I installed Zone Alarm. Anyway, I don't think it's a > hardware problem because the second XP installation is working alright. > > If you have any further ideas, please let me know. > > Thanks for your help and I'll post here as I learn more. > > Jeff > > > "lvee" <lvee@discussions.microsoft.com> wrote in message > news:77F42630-ABA6-4772-9609-3983C9BFA1DA@microsoft.com... > > thanks for supplying the error code number and message, that helps narrow > down the possible solutions. > > here are some articles to read. Although the exact message that I found is > not quite the same as yours, Jeff, and purre57, you have none to supply, > I'll list what I found anad you can decide if they apply. > > First one; > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;822789&Product=winxp > > > > second one...lots to read for this one: > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp > > > > and another; > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;842465&Product=winxp > > > > and this; > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;137539&Product=winxp > > > > > > > I tried to repair the damaged Windows XP installation, this time, when > it > > > crashes, the following error message remains on the screen for about 60 > > > seconds (before it quickly flashed and the computer reboot): > > > A problem has been detected and windows has been shut down to prevent > damage > > > to your computer. > > > > > > If this is the first time you've sseen this Stop error screen, restart > your > > > computer. If this screen appears again, follow these steps: > > > > > > Run a system diagnostic utility supplied by your hardware manufacturer. > In > > > particular, run a memory check for faulty or mismatched memory. Try > changing > > > video adapters. > > > > > > Disable or remove any newly installed hardware and drivers. Disable or > > > remove any newly installed software. If you need to use Safe Mode to > remove > > > or disable components, restart your computer, press F8 to select > Advanced > > > Startup Options, and then select Safe Mode. > > > > > > Technical Information: ***Stop: 0X0000007F > > > (0X00000008,0X80042000,0X00000000,0X00000000) > > > > > > Begin dump of physical memory > > > > > > Dumping physical memory to disk: > > > > > > The new installation of Windows XP works fine, so not sure if it's a > > > hardware problem or what. Anyone have any ideas? > > > > > > Jeff > > > > > > > > > > > > "Jeff" <jeffrey1970@hotmail.com> wrote in message > > > news:qjjFc.195895$207.1998314@news20.bellglobal.com... > > > > Ok, just tried resetting the BIOS defaults, but still no luck. It just > > > > occured to me that resetting the BIOS shouldn't make a difference > anyway > > > if > > > > I have two WinXP OS's installed on the same machine and one worked but > the > > > > other didn't. > > > > > > > > I've tried running the WinXP installation disk to repair the damaged > OS, > > > but > > > > I got an error when I tried. > > > > > > > > Any ideas? > > > > > > > > > > > > > > > > "Jeff" <jeffrey1970@hotmail.com> wrote in message > > > > news:GZiFc.90732$Ax1.1212740@news20.bellglobal.com... > > > > > I'm having the same problem! Very frustrating! > > > > > > > > > > I've installed a second OS, so now have two Win XP installations on > the > > > > same > > > > > drive. The first won't work. The second, which I just installed, > works > > > > fine. > > > > > I tried replacing the Kernel32.dll file, but no luck. > > > > > > > > > > I'm not exactly sure how to "run set-up defaults", but I'll give > that a > > > > shot > > > > > now and let you know what happens. If anyone has any ideas, I'd love > to > > > > hear > > > > > them. > > > > > > > > > > Thanks, > > > > > Jeff > > > > > > > > > > > > > > > "purre57" <purre57@discussions.microsoft.com> wrote in message > > > > > news:733E5AB3-11CA-4ACE-9813-61EDE2EDEB61@microsoft.com... > > > > > > Tnx for quick replys! > > > > > > Andrew E: I will try that on monday when I get my hands on the PC > > > again. > > > > > > Ivee: I tried that, the last thing before I went crazy :-) took > > > > > kernel32.dll from another XP with no success. I used the 6-diskette > > > boot. > > > > > Tnx anyway. > > > > > > (btw its XP HOME) > > > > > > > > > > > > -- > > > > > > "lvee" wrote: > > > > > > > > > > > > > click on the link and read the article to see if it can help. > > > > > > > > > > > > > > > > > > > > > > > > > > > http://support.microsoft.com/default.aspx?scid=kb;en-us;310396&Product=winxp > > > > > > > > > > > > > > "Andrew E" wrote: > > > > > > > > > > > > > > > Try entering the BIOS,exit page,select,"run set-up defaults" > then > > > > > > > > save changes and exit. > > > > > > > > > > > > > > > > "purre57" wrote: > > > > > > > > > > > > > > > > > Hi, I have a very strange problem! > > > > > > > > > > > > > > > > > > XP reboots just before login screen. > > > > > > > > > The "Safe mode" (F8) does the same. > > > > > > > > > > > > > > > > > > I have a "OEM restore disk" but that disk will wipe out all > my > > > > files > > > > > so that's not an option. > > > > > > > > > What to do? > > > > > > > > > > > > > > > > > > Tnx in advance, Purre > > > > > > > > > -- > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
- Next message: Bret: "Re: Help! accounts immediately log off (2nd request)"
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