Re: XP hangs/freezes before my accounts and the MS sound "appear"

From: TJ (tj_at_notreal.com)
Date: 07/11/04


Date: Sun, 11 Jul 2004 17:43:50 GMT

I should have told you also, first thing to do before anything else, boot to
the Windows XP Cd-Rom, choose R for Recovery Console, it should list one
windows installation, select it and login with the administrator password
that was created at install (may be just blank). Type:

chkdsk c: /r

This may do the trick, it's at least worth a try. It takes a while to run
but let it finish and see what happens.

"TJ" <tj@notreal.com> wrote in message
news:hAbIc.199867$DG4.145938@fe2.columbus.rr.com...
> "Alyce" <Alyce@discussions.microsoft.com> wrote in message
> news:92AC5A5B-048F-4801-ACB7-93E152AE276D@microsoft.com...
> > Last night I shut down my Presario 2550 (Windows XP Pro SP1) normally,
> with no problems, and today, when I turned it on, everything froze up at
the
> blue screen where the accounts and MS sound usually appear. I have tried
> starting it up in safe mode, using the "last known good configuration",
and
> pretty much everything else that's available on the screen you get when
you
> hit F8 but startup freezes in the same place very time.
> > I don't think I can do an In Place Upgrade b/c when I sent the laptop to
> HP a few months ago (for a hard drive problem - they replaced it) they
> installed XP Pro but I bought the machine with XP Home. They didn't send
me
> CDs for XP Pro so I only have the one that came with the laptop and hence,
> XP Home.
> > I also tried booting from Norton Ghost CD and the original XP Home CD
but
> it seems as though using those options I'll lose all of my data.
> > Is there any way to save my data? I really don't want to lose my
> photos.....
> > Thanks to anyone who can help.
>
> You could try this article:
>
> http://support.microsoft.com/default.aspx?scid=kb;[LN];316941
>
> and follow the instructions to "Install Windows XP in a new folder". This
> is called a parallel installation. Basically you would have two Windows
> folders (call the new one WinXP or something). The hope is that you could
> then boot into the new parallel WinXP and save your data. I don't know
for
> a fact that you could have different Pro and Home installs in parallel but
I
> don't see why not either.
>
> However, before I were to do the above, I would get something like
Spinrite
> (www.grc.com), run it at Level 2, 3, or 4, and see if it can find and
repair
> any problems with the drive. I wouldn't be surprised if the goons at HP
> didn't actually replace your old drive, they probably just ran some disk
> software to mark the bad sectors then reformatted and installed XP Pro and
> shipped it back to you. The problem is that once there's bad sectors, the
> drive is already on it's way down hill and if they left the same drive in,
> it could be screwed up again. Spinrite may help with this.
>
> A third option, go out and buy a new hard drive, and connect it as the
> primary drive in your machine. Move the old drive to secondary. Do a
clean
> XP Home install on the new drive. Boot into the new Windows, and recover
> your data off the old drive.
>
> Finally, if you have a floppy drive, you could use another computer to
> create a Bootable DOS floppy and boot into DOS on your machine, then
recover
> your data that way. This won't work if your Hard Drive is formatted as
NTFS
> because I don't think DOS can read NTFS.
>
> Please proceed at your own risk, but I just wanted to throw some options
> your way. Maybe discuss these with someone you trust who knows a lot
about
> computers. I know how frustrating these types of problems are!!
>
> Good luck
>
>



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