Re: popups
From: Leftbrain (Leftbrain_at_discussions.microsoft.com)
Date: 07/11/04
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Date: Sun, 11 Jul 2004 00:31:02 -0700
Wow - very thorough response. I printed your post for future reference.
You sound like you're very knowledgable so I'm wondering if you've had much experience with Norton Internet Security 2004. I understand the importance of using a firewall and having anti-virus software, but I find Norton a very annoying solution. As I have already spent the money for this product, I would like to use it. However, despite reading through the manual (yes, I really did) and checking out the online support at www.symantec.com, I seem to spend most of my time on the computer, trying to dicker around with the settings so that I can surf without interruptance. Any thoughts? I also have Spy Sweeper on my system and find this product extremely easy to use and understand (in case anyone was wondering).
Any feedback you have would be much appreciated.
-- Leftbrain "Shenan Stanley" wrote: > hibby1 wrote: > > still getting popups telling me i have spyware installed, even though > > i run spybot daily, what else can i try, steve > > > If only one solution covered all spyware, then you would be good to go. > > Go through this advice. In the Spyware section, make sure you run at least > the first THREE on your computer. A firewall and disabling the Windows > Messenger Service can go a long way to alleviating your issues as well. > (It's in this spill, yes.) > > If you don't wish to follow all of the advice immediately, just want to > get rid of your current dilemma, then you are welcome to scroll down to > the section titled "SPYWARE/ADWARE/POPUPS", where your problem as > stated should be resolved by the applications and suggestions found in > that section. If this helps solve your problem then I again HIGHLY > suggest you follow the rest of the advice below (matter of fact, I > suggest it either way.) > > Suggestions on what you can do to secure/clean your PC. I'm going to try > and be general, I will assume a "Windows" operating system is what is > being secured here. > > > UPDATES and PATCHES > ------------------- > > This one is the most obvious. There is no perfect product and any company > worth their salt will try to meet/exceed the needs of their customers and > fix any problems they find along the way. I am not going to say Microsoft > is the best company in the world about this but they do have an option > available for you to use to keep your machine updated and patched from > the problems and vulnerabilities (as well as product improvements in some > cases) - and it's free to you. > > Windows Update > http://windowsupdate.microsoft.com/ > > Go there and scan your machine for updates. Always get the critical ones as > you see them. Write down the KB###### or Q###### you see when selecting the > updates and if you have trouble over the next few days, go into your control > panel (Add/Remove Programs), match up the latest numbers you downloaded > recently (since you started noticing an issue) and uninstall them. If there > was more than one (usually is), install them back one by one - with a few > hours of use in between, to see if the problem returns. Yes - the process > is not perfect (updating) and can cause trouble like I mentioned - but as > you can see, the solution isn't that bad - and is MUCH better than the > alternatives. (SASSER/BLASTER were SO preventable with just this step!) > > Windows is not the only product you likely have on your PC. The > manufacturers of the other products usually have updates as well. New > versions of almost everything come out all the time - some are free, some > are pay - some you can only download if you are registered - but it is best > to check. Just go to their web pages and look under their support and > download sections. > > You also have hardware on your machine that requires drivers to interface > with the operating system. You have a video card that allows you to see on > your screen, a sound card that allows you to hear your PCs sound output and > so on. Visit those manufacturer web sites for the latest downloadable > drivers for your hardware/operating system. Always (IMO) get the > manufacturers hardware driver over any Microsoft offers. On the Windows > Update site I mentioned earlier, I suggest NOT getting their hardware > drivers - no matter how tempting. > > Have I mentioned that Microsoft has some stuff to help secure your computer > available to the end-user for free? This seems as good of a time as any. > They have a CD you can order (it's free) that contain all of the Windows > patches through October 2003 and some trial products as well that they > released in February 2004. Yeah - it's a little behind now, but it's better > than nothing (and used in coordination with the information in this post, > well worth the purchase price..) > > Order the Windows Security Update CD > http://www.microsoft.com/security/protect/cd/order.asp > > They also have a bunch of suggestions, some similar to these, on how to > better protect your Windows system: > > Protect your PC > http://www.microsoft.com/security/protect/ > > > FIREWALL > -------- > > Let's say you are up-to-date on the OS (operating system) and you have > Windows XP.. You should at least turn on the built in firewall. That will > do a lot to "hide" you from the random bad things flying around the > Internet. Things like Sasser/Blaster enjoy just sitting out there in > Cyberspace looking for an unprotected Windows Operating System and jumping > on it, doing great damage in the process and then using that Unprotected OS > to continue its dirty work of infecting others. If you have the Windows XP > ICF turned on - default configuration - then they cannot see you! Think of > it as Internet Stealth Mode at this point. It has other advantages, like > actually locking the doors you didn't even (likely) know you had. Doing > this is simple, the instructions you need to use your built in Windows XP > firewall can be found here: > > http://support.microsoft.com/?kbid=320855 > > If you read through that and look through the pages that are linked from it > at the bottom of that page - I think you should have a firm grasp on the > basics of the Windows XP Firewall as it is today. One thing to note RIGHT > NOW - if you have AOL, you cannot use this nice firewall that came with > your system. Thank AOL, not Microsoft. You HAVE to configure another > one.. So we continue with our session on Firewalls... > > But let's say you DON'T have Windows XP - you have some other OS like > Windows 95, 98, 98SE, ME, NT, 2000. Well, you don't have the nifty built in > firewall. My suggestion - upgrade. My next suggestion - look through your > options. There are lots of free and pay firewalls out there for home users. > Yes - you will have to decide on your own which to get. Yes, you will have > to learn (oh no!) to use these firewalls and configure them so they don't > interfere with what you want to do while continuing to provide the security > you desire. It's just like anything else you want to protect - you have to > do something to protect it. Here are some suggested applications. A lot of > people tout "ZoneAlarm" as being the best alternative to just using the > Windows XP ICF, but truthfully - any of these alternatives are much better > than the Windows XP ICF at what they do - because that is ALL they do. > > ZoneAlarm (Free and up) > http://www.zonelabs.com/store/content/company/products/znalm/freeDownload.jsp > > Kerio Personal Firewall (KPF) (Free and up) > http://www.kerio.com/kpf_download.html > > Outpost Firewall from Agnitum (Free and up) > http://www.agnitum.com/download/ > > Sygate Personal Firewall (Free and up) > http://smb.sygate.com/buy/download_buy.htm > > Symantec's Norton Personal Firewall (~$25 and up) > http://www.symantec.com/sabu/nis/npf/ > > BlackICE PC Protection ($39.95 and up) > http://blackice.iss.net/ > > Tiny Personal Firewall (~$49.00 and up) > http://www.tinysoftware.com/ > > That list is not complete, but they are good firewall options, every one of > them. Visit the web pages, read up, ask around if you like - make a > decision and go with some firewall, any firewall. Also, maintain it. > Sometimes new holes are discovered in even the best of these products and > patches are released from the company to remedy this problem. However, if > you don't get the patches (check the manufacturer web page on occasion), > then you may never know you have the problem and/or are being used through > this weakness. Also, don't stack these things. Running more than one > firewall will not make you safer - it would likely (in fact) negate some > protection you gleamed from one or the other firewalls you ran together. > > > ANTIVIRUS SOFTWARE > ------------------ > > That's not all. That's one facet of a secure PC, but firewalls don't do > everything. I saw one idiot posting on a newsgroup that "they had > never had a virus and they never run any anti-virus software. Yep - I used > to believe that way too - viruses were something everyone else seemed to > get, were they just stupid? And for the average joe-user who is careful, > uses their one-three family computers carefully, never opening unknown > attachments, always visiting the same family safe web sites, never > installing anything that did not come with their computer - maybe, just > maybe they will never witness a virus. I, however, am a Network Systems > Administrator. I see that AntiVirus software is an absolute necessity. You > can be as careful as you want - will the next person be as careful? Will > someone send you unknowingly the email that erases all the pictures of your > child/childhood? Possibly - why take the chance? ALWAYS RUN ANTIVIRUS > SOFTWARE and KEEP IT UP TO DATE! Antivirus software comes in so many > flavors, it's like walking into a Jelly Belly store - which one tastes like > what?! Well, here are a few choices for you. Some of these are free (isn't > that nice?) and some are not. Is one better than the other - MAYBE. I > personally love Symantec AV. > > Symantec (Norton) AntiVirus (~$11 and up) > http://www.symantec.com/ > > Kaspersky Anti-Virus (~$49.95 and up) > http://www.kaspersky.com/products.html > > Panda Antivirus Titanium (~$39.95 and up) > http://www.pandasoftware.com/ > (Free Online Scanner: http://www.pandasoftware.com/activescan/) > > AVG 6.0 Anti-Virus System (Free and up) > http://www.grisoft.com/ > > McAfee VirusScan (~$11 and up) > http://www.mcafee.com/ > > AntiVir (Free and up) > http://www.free-av.com/ > > avast! 4 (Free and up) > http://www.avast.com/ > > Trend Micro (~$49.95 and up) > http://www.trendmicro.com/ > (Free Online Scanner: > http://housecall.trendmicro.com/housecall/start_corp.asp) > > Did I mention you have to not only install this software, but also keep it > updated? You do. Some of them (most) have automatic services to help you > do this - I mean, it's not your job to keep up with the half-dozen or more > new threats that come out daily, is it? Be sure to keep whichever one you > choose up to date! > > > SPYWARE/ADWARE/POPUPS > --------------------- > > So you must be thinking that the above two things got your back now - you > are covered, safe and secure in your little fox hole. Wrong! There are > more bad guys out there. There are annoyances out there you can get without > trying. Your normal web surfing, maybe a wrong click on a web page, maybe > just a momentary lack of judgment by installing some software packages > without doing the research.. And all of a sudden your screen starts filling > up with advertisements or your Internet seems much slower or your home page > won't stay what you set it and goes someplace unfamiliar to you. This is > spyware. There are a whole SLEW of software packages out there to get rid > of this crud and help prevent reinfection. Some of the products already > mentioned might even have branched out into this arena. However, there are > a few applications that seem to be the best at what they do, which is > eradicating and immunizing your system from this crap. Strangely, the best > products I have found in this category ARE generally free. That is a trend > I like. I make donations to some of them, they deserve it! > > Spybot Search and Destroy (Free!) > http://www.safer-networking.net/ > > Lavasoft AdAware (Free and up) > http://www.lavasoft.de > > CWSShredder (Free!) > http://www.spywareinfo.com/~merijn/downloads.html > > Hijack This! (Free) > http://mjc1.com/mirror/hjt/ > ( Tutorial: http://www.spywareinfo.com/~merijn/htlogtutorial.html ) > > SpywareBlaster (Free!) > http://www.javacoolsoftware.com/ > > IE-SPYAD (Free!) > http://www.staff.uiuc.edu/~ehowes/resource.htm > > ToolbarCop (Free!) > http://www.mvps.org/sramesh2k/toolbarcop.htm > > Bazooka Adware and Spyware Scanner (Free!) > http://kephyr.sureshot.xaviermedia.net/spywarescanner/ > > Browser Security Tests > http://www.jasons-toolbox.com/BrowserSecurity/ > > The Cleaner (49.95 and up) > http://www.moosoft.com/ > > That will clean up your machine of the spyware, given that you download and > install several of them, update them regularly and scan with them when you > update. Some (like SpywareBlaster and SpyBot Search and Destroy) have > immunization features that will help you prevent your PC from being > infected. Use these features! > > Unfortunately, although that will lessen your popups on the Internet/while > you are online, it won't eliminate them. I have looked at a lot of options, > seen a lot of them used in production with people who seem to attract popups > like a plague, and I only have one suggestion that end up serving double > duty (search engine and popup stopper in one): > > The Google Toolbar (Free!) > http://toolbar.google.com/ > > Yeah - it adds a bar to your Internet Explorer - but its a useful one. You > can search from there anytime with one of the best search engines on the > planet (IMO.) And the fact it stops most popups - wow - BONUS! If you > don't like that suggestion, then I am just going to say you go to > www.google.com and search for other options. > > One more suggestion, although I will suggest this in a way later, is to > disable your Windows Messenger service. This service is not used frequently > (if at all) by the normal home user and in cooperation with a good firewall, > is generally unnecessary. Microsoft has instructions on how to do this for > Windows XP here: > http://www.microsoft.com/windowsxp/pro/using/howto/communicate/stopspam.asp > > > SPAM EMAIL/JUNK MAIL > -------------------- > > This one can get annoying, just like the rest. You get 50 emails in one > sitting and 2 of them you wanted. NICE! (Not.) What can you do? Well, > although there are services out there to help you, some email > servers/services that actually do lower your spam with features built into > their servers - I still like the methods that let you be the end-decision > maker on what is spam and what isn't. If these things worked perfectly, we > wouldn't need people and then there would be no spam anyway - vicious > circle, eh? Anyway - I have two products to suggest to you, look at them > and see if either of them suite your needs. Again, if they don't, Google is > free and available for your perusal. > > SpamBayes (Free!) > http://spambayes.sourceforge.net/ > > Spamihilator (Free!) > http://www.spamihilator.com/ > > As I said, those are not your only options, but are reliable ones I have > seen function for hundreds+ people. > > > DISABLE (Set to Manual) UNUSED SERVICE/STARTUP APPS > --------------------------------------------------- > > I might get arguments on putting this one here, but it's my spill. There are > lots of services on your PC that are probably turned on by default you don't > use. Why have them on? Check out these web pages to see what all of the > services you might find on your computer are and set them according to your > personal needs. Be CAREFUL what you set to manual, and take heed and write > down as you change things! Also, don't expect a large performance increase > or anything - especially on todays 2+ GHz machines, however - I look at each > service you set to manual as one less service you have to worry about > someone exploiting. A year ago, I would have thought the Windows Messenger > service to be pretty safe, now I recommend (with addition of a firewall) > that most home users disable it! Yeah - this is another one you have to > work for, but your computer may speed up and/or be more secure because you > took the time. And if you document what you do as you do it, next time, it > goes MUCH faster! (or if you have to go back and re-enable things..) > > Task List Programs > http://www.answersthatwork.com/Tasklist_pages/tasklist.htm > > Black Viper's Service List and Opinions (XP) > http://www.blackviper.com/WinXP/servicecfg.htm > > Processes in Windows NT/2000/XP > http://www.reger24.de/prozesse/ > > There are also applications that AREN'T services that startup when you start > up the computer/logon. One of the better description on how to handle these > I have found here: > > Startups > http://www.pacs-portal.co.uk/startup_content.php > > > That's it. A small booklet on how to keep your computer secure, clean of > scum and more user friendly. I am SURE I missed something, almost as I am > sure you won't read all of it (anyone for that matter.) However, I also > know that someone who followed all of the advice above would also have less > problems with their PC, less problems with viruses, less problems with spam, > less problems with spyware and better performance than someone who didn't. > > Hope it helps. > > -- > <- Shenan -> > -- > The information is provided "as is", with no guarantees of > completeness, accuracy or timeliness, and without warranties of any > kind, express or implied. In other words, read up before you take any > advice - you are the one ultimately responsible for your actions. > > >
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- Maybe in reply to: Jupiter Jones [MVP]: "Re: popups"
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