Re: Windows XP upgrade...virus?
From: Bobby Miller (BobbyMiller_at_discussions.microsoft.com)
Date: 07/04/04
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Date: Sun, 4 Jul 2004 07:23:01 -0700
Thanks Bob. I'll be checking this all out soon. If I could just get Norton uninstalled!
"Bob Harris" wrote:
> It may be a little late to mention this, but Microsoft offers a free Upgrade
> Advisor, that will pre-screen your PC for compatibility with XP. It check
> both hardware and software, then makes suggestions about what to do. Things
> it found on my old Gateway (450 MHz, running 98 first edition) included:
>
> 1. Needed newer BIOS, one with Y2K fix.
> 2. Needed to uninstall all Norton products, get newer version, and
> re-install. Note: even if you have the latest Norton, what it installs
> under 2000 could be different than waht it installs under XP. Ditto for
> McAfee and related types.
> 3. Needed to uninstall Easy CD Creator, then re-install plus XP patches.
> Ditto for Nero, if you have that.
> 4. Outlook 97 (part of Office 97) would not work, and there was no patch.
> Outlook Express is installed with XP ans does mot of the same functions.
> The rest of Office 97 worked OK, but then I had already installed SP-2 for
> Office 97.
> 5. My internal hardware was PCI-based, which XP supports directly, with
> built-in drivers, real plug and play. XP does not provide the same level of
> support for ISA-based hardware. For that you need to check with the maker
> of the hardware and hope that they have XP-drivers.
>
> As for where you are, I agree with a previous reply that a "repair"
> installation of XP may solve the problem. I also agree that you must
> uninstall all of Norton first, and all other virus and system-like software.
> If the add/remove programs control panel does not work, check with Symantec
> on how to manually remove their software. This may involve some registry
> editting.
>
> Links to repair of XP:
>
> http://support.microsoft.com/default.aspx?scid=kb;en-us;315341
>
>
>
> http://www.webtree.ca/windowsxp/repair_xp.htm
>
>
>
> http://www.extremetech.com/print_article/0,3998,a=23979,00.asp
>
>
>
> If nothing else works and you want to revert to 2000, first format the disk,
> using the recovery console on the 2000 CD. Or, use a DOS floppy with FDISK
> to firs delete all partition, then re-ceate them.
>
> "Bobby Miller" <Bobby Miller@discussions.microsoft.com> wrote in message
> news:D43967DD-23FD-4BF9-B1BD-5F107D360E10@microsoft.com...
> > Two weeks ago I got a new Ipod Mini and tried to get my old Dell
> > 866mhz (Windows 2000) machine to recognize it. It wouldn't. I tried
> > my dad and sister's lap top and it recognized it find on there's.
> > So, I figured it was a Windows 2000 thing.
> >
> > So, I went to Drexel's FTP site and downloaded the Win XP upgrade. (NOTE:
> Only because someone on another messageboard accused me of hacking. The
> Drexel University FTP site is free for all students and faculty and you have
> to enter in your student ID and password to get in. I would have NEVER
> upgraded to Windows XP if it was bootlegged or from some individual person
> who had an FTP. This was put up by Drexel, so if I did get a virus from it,
> it baffles me.)
> >
> > I got the upgrade and tried the Ipod. It still didn't work.
> > Frustrated, I left for vacation.
> >
> > When I got back there were many problems. I'm not sure if it's a Win
> > XP thing or if I have a virus now--
> >
> > Windows Update will not work. I click on it and nothing happens.
> > Early on I would click on it and it would go to a blank page.
> >
> > I can't reinstall Norton Antivirus or uninstall it. In fact, most
> > programs will not be uninstalled or installed.
> >
> > I've tried installing other virus programs, one of which I'm
> > currently fond of and using: Karespky (or something like that). I
> > have it on that machine, HOWEVER my computer will not allow it to get
> > the updated virus database. I installed it on the laptop I'm typing
> > to you on now and it had no problem pulling the software updates.
> >
> > I can't copy and paste ANYTHING. I can't even move icons around on
> > my desktop. I can't drag and drop things into folders at all.
> >
> > In Outlook Express, when I hit reply to an email, it gets an error
> > and I can't do anything.
> >
> > When I try to install most everything, I get a Windows Installer
> > error saying, "The Windows Installer Service could not be accessed.
> > This can occur if you are running Windows in safe mode, or if the
> > Windows Installer is not correctly installed. Contact your support
> > personnel for service."
> >
> > I've even tried one of those online virus scans, I think one of them
> > found something, but even after the fact, I am still having trouble...
> >
> > I would just say, "Put all my data on my external harddrive and
> > reformat", but I cant even move data on here.
> >
> > On top of all of this, I can't even revert back to Windows 2000,
> > despite having a disk, because the computer tells me it won't allow
> > me to revert back to an old operating system.
> >
> > So, I'm out of ideas on what to do. My next plan is to download the
> > virus software and get all the updates on this laptop and then send
> > it to myself via AIM and see if that program will run on my
> > computer...but, I dunno...
> >
>
>
>
- Next message: Willie: "Re: NTFS or FAT32?"
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- In reply to: Bob Harris: "Re: Windows XP upgrade...virus?"
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