Re: XP reboots just before login screen
From: Jeff (jeffrey1970_at_hotmail.com)
Date: 07/03/04
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Date: Sat, 3 Jul 2004 13:22:39 -0400
Thanks for all the tips. I'm slowly working through them now and will let
you know as soon as I figure out what the problem is. Not sure if this helps
or not, but I was just finishing the installation of Zone Alarm firewall and
the system had to do a reboot, that's when all this started. Could that
program be responsible somehow?
I was running Norton System Works on that OS, don't know what version it
is/was of Norton Anti-Virus. The program doesn't appear to be in its
directory and I'm not entirely sure what happened to it. I believe I
uninstalled it before I installed Zone Alarm. Anyway, I don't think it's a
hardware problem because the second XP installation is working alright.
If you have any further ideas, please let me know.
Thanks for your help and I'll post here as I learn more.
Jeff
"lvee" <lvee@discussions.microsoft.com> wrote in message
news:77F42630-ABA6-4772-9609-3983C9BFA1DA@microsoft.com...
> thanks for supplying the error code number and message, that helps narrow
down the possible solutions.
> here are some articles to read. Although the exact message that I found is
not quite the same as yours, Jeff, and purre57, you have none to supply,
I'll list what I found anad you can decide if they apply.
> First one;
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;822789&Product=winxp
>
> second one...lots to read for this one:
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;314466&Product=winxp
>
> and another;
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;842465&Product=winxp
>
> and this;
>
http://support.microsoft.com/default.aspx?scid=kb;en-us;137539&Product=winxp
>
>
> > I tried to repair the damaged Windows XP installation, this time, when
it
> > crashes, the following error message remains on the screen for about 60
> > seconds (before it quickly flashed and the computer reboot):
> > A problem has been detected and windows has been shut down to prevent
damage
> > to your computer.
> >
> > If this is the first time you've sseen this Stop error screen, restart
your
> > computer. If this screen appears again, follow these steps:
> >
> > Run a system diagnostic utility supplied by your hardware manufacturer.
In
> > particular, run a memory check for faulty or mismatched memory. Try
changing
> > video adapters.
> >
> > Disable or remove any newly installed hardware and drivers. Disable or
> > remove any newly installed software. If you need to use Safe Mode to
remove
> > or disable components, restart your computer, press F8 to select
Advanced
> > Startup Options, and then select Safe Mode.
> >
> > Technical Information: ***Stop: 0X0000007F
> > (0X00000008,0X80042000,0X00000000,0X00000000)
> >
> > Begin dump of physical memory
> >
> > Dumping physical memory to disk:
> >
> > The new installation of Windows XP works fine, so not sure if it's a
> > hardware problem or what. Anyone have any ideas?
> >
> > Jeff
> >
> >
> >
> > "Jeff" <jeffrey1970@hotmail.com> wrote in message
> > news:qjjFc.195895$207.1998314@news20.bellglobal.com...
> > > Ok, just tried resetting the BIOS defaults, but still no luck. It just
> > > occured to me that resetting the BIOS shouldn't make a difference
anyway
> > if
> > > I have two WinXP OS's installed on the same machine and one worked but
the
> > > other didn't.
> > >
> > > I've tried running the WinXP installation disk to repair the damaged
OS,
> > but
> > > I got an error when I tried.
> > >
> > > Any ideas?
> > >
> > >
> > >
> > > "Jeff" <jeffrey1970@hotmail.com> wrote in message
> > > news:GZiFc.90732$Ax1.1212740@news20.bellglobal.com...
> > > > I'm having the same problem! Very frustrating!
> > > >
> > > > I've installed a second OS, so now have two Win XP installations on
the
> > > same
> > > > drive. The first won't work. The second, which I just installed,
works
> > > fine.
> > > > I tried replacing the Kernel32.dll file, but no luck.
> > > >
> > > > I'm not exactly sure how to "run set-up defaults", but I'll give
that a
> > > shot
> > > > now and let you know what happens. If anyone has any ideas, I'd love
to
> > > hear
> > > > them.
> > > >
> > > > Thanks,
> > > > Jeff
> > > >
> > > >
> > > > "purre57" <purre57@discussions.microsoft.com> wrote in message
> > > > news:733E5AB3-11CA-4ACE-9813-61EDE2EDEB61@microsoft.com...
> > > > > Tnx for quick replys!
> > > > > Andrew E: I will try that on monday when I get my hands on the PC
> > again.
> > > > > Ivee: I tried that, the last thing before I went crazy :-) took
> > > > kernel32.dll from another XP with no success. I used the 6-diskette
> > boot.
> > > > Tnx anyway.
> > > > > (btw its XP HOME)
> > > > >
> > > > > --
> > > > > "lvee" wrote:
> > > > >
> > > > > > click on the link and read the article to see if it can help.
> > > > > >
> > > > > >
> > > >
> > >
> >
http://support.microsoft.com/default.aspx?scid=kb;en-us;310396&Product=winxp
> > > > > >
> > > > > > "Andrew E" wrote:
> > > > > >
> > > > > > > Try entering the BIOS,exit page,select,"run set-up defaults"
then
> > > > > > > save changes and exit.
> > > > > > >
> > > > > > > "purre57" wrote:
> > > > > > >
> > > > > > > > Hi, I have a very strange problem!
> > > > > > > >
> > > > > > > > XP reboots just before login screen.
> > > > > > > > The "Safe mode" (F8) does the same.
> > > > > > > >
> > > > > > > > I have a "OEM restore disk" but that disk will wipe out all
my
> > > files
> > > > so that's not an option.
> > > > > > > > What to do?
> > > > > > > >
> > > > > > > > Tnx in advance, Purre
> > > > > > > > --
> > > > > > > >
> > > >
> > > >
> > >
> > >
> >
> >
> >
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