Re: Windows XP home corrupted operating system.

From: Tony Meyer (tony_at_spamthisyouprickcomputec-cns.co.nz)
Date: 07/02/04 

Date: Sat, 3 Jul 2004 07:23:53 +1200

Gidday Paul, I've seen a few different viruses that will affect msconfig
in this way, especially just recently. Are you operating and maintaining an
anti virus program? In my experience, children + computers = viruses. End of
story. Even when they swear black and blue they didn't go near that porn
site thats in your history file at a time when they were the only ones home!
Run your anti virus for a start, if possible in safe mode, then let us know
how it goes... Cheers 

-- 
Tony Meyer
CompUTec   Computer & Network Services
Pukekohe New Zealand
"Paul K." <Paul K.@discussions.microsoft.com> wrote in message
news:9D5CAD96-7175-4441-90AD-4B0A12627937@microsoft.com...
> Once again I am having a problem with my Windows XP home edition operating
> system.
>  I will explain my problem. For some unknown reason, every I log on my
> account AIM loads up. My children use AIM, but I do not. I know it is not
in
> my start up. So I then try to run msconfig in the run command. What
happens
> is when you click ok or hit the enter key nothing will happen. Meaning the
> window for msconfig will not appear. I will try doing this a number of
times
> and finally it might appear on the screen, but before I can move my mouse
to
> click on the start up tag I lose the msconfig. That is the problem I can
not
> bring up msconfig. Of course I have found other problems while trying to
> troubleshoot.
>  The next problem I encountered was I cannot do a system restore. I can
open
> the application ok but I cannot go back to a previous month. I click on
the
> arrow part that says previous month and nothing will happen. I have tried
> restating my computer both warm and cold boot. Still the same. I have
tried
> logging on with different users. It does the same thing. Then I tried
doing
> an ALt,Ctrl,Delete to see if I can bring up the programs that are
currently
> running. It reacts the same way that msconfig works. Maybe if you try to
keep
> hitting A,C,D it might come up for a brief second and then disappear. My
> suspicion is something got corrupted on My Windows XP again.
>  This is where I need your help. I thought Windows XP was supposed to be
> better than Windows 98 or Windows Me. I'm starting to have my doubts. And
yes
> I do routine maint. like disk clean up and defrag. I use Norton anti virus
> software also to monitor my a-mails. I know I don't have a virus.
>
> I will tell all that I am unhappy now with Microsoft support. After having
installed the full version of Windows XP home on my computer in less than
six monthes. I have written to them for support with differant problems.
They did not charge me a fee. Now they tell me that I have to pay a fee
because I have used up my free support questions. They did not tell me in
the begining that I could only have a limited number of support questions
for free. It's the latest operating system. The support should be free, if
e-mailing them. A phone call I understand. Microsoft makes plenty of money.
Ask Bill Gates.
>
> Is there anyone out there who can help me or point me to the right support
that is not going to cost me any money? I have little money to spend. I need
help.
> Thank you.
>
>                                                 Paul K.
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>  Can you please help me with this problem? Thank you
>  Sincerely
>  Paul Kelley
>
>