Re: Microsoft Keyboard Causes Bootup to hang

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Seelie (Seelie_at_discussions.microsoft.com)
Date: 06/25/04


Date: Fri, 25 Jun 2004 08:44:53 -0700

Tim,
this is the most useful post I've seen yet.
Thanks,

-- 
Seelie
"Tim" wrote:
> Nic,
> 
> Please try and answer the questions below. Someone may be able to point 100% 
> at the cause if you do...
> 
> There are several things you could do to check earthing problems that 
> include checking the resistance between the earth plug on the mains cable 
> and the chassis on the PC - this should be zero ohms. Another is to check 
> the mounting of the PCB in the case. Cases have light metal flanges aroung 
> each IO socket on the rear. These are supposed to touch the socket mounted 
> on the mobo. They are there to stop EFI / RFI leakage. Also check that the 
> mobo has been mounted correctly. Most usually metal posts are supplied and 
> they provide earth conduction to the motherboard.
> 
> If you did not have the correct chassis plate (IE none as some people have) 
> and a problem with the earth and .... a the keyboards USB cable plugged into 
> a self powered hub then... all sorts of things could go wrong. Earth is 
> there to protect things when things go wrong, so if there is no earth or 
> partial earth then small amounts of current can go all over the place. 
> Recently Paul stated something about PSU's pumping out a small flow to earth 
> being 'normal'.
> 
> Have you tried the keyboard on another PC yet?
> Have you tried another one of these keyboards you know is working from 
> another PC on your PC?
> 
> When you plug in the keyboard, plug the keyboard directly into the PS/2 slot 
> & plug the USB mouse connector into the PS/2 style adapter (green) into the 
> adjacent Mouse port. Do *not* run the mouse through an intermediate USB hub. 
> The keyboard socket is always in the corner towards the edge of the PC. Is 
> this correct? If in doubt, pull the mouse out. If in doubt pull out *all* 
> USB stuff & external peripherals until this problem is solved.
> 
> Check the keyboard plug does insert correctly. On several occasions I have 
> had plugs and adapters (like the green one) where the plastic is too far 
> down the sleeve to allow the plug to go in far enough - this is in part due 
> to the case. Checked?
> 
> Do not unplug / plug in keyboards at run time. It may still happen that this 
> can blow an internal motherboard fuse or worse, there is no fuse there any 
> longer. (This used to be a problem, I don't know if it still is).
> 
> You say the keyboard is an "Elite". Is this a bluetooth keyboard? If it is 
> the story may be different.... as I have the "Microsoft Wireless Natural 
> Multimedia keyboard" and am using that to describe everything..
> 
> HTH
> - Tim
> 
> 
> 
> 
> "Walmsley's" <nik.walmsleySPAMKILL@btinternet.com> wrote in message 
> news:c8kacc$de0$1@sparta.btinternet.com...
> > Funy you should mention earthing, when I was disconnecting each component
> > piece-by-poece, the audio Jack touched the metal at the rear of the PC
> > (Whilst it was off) and it buzzes the speakers. Also, when I very first 
> > log
> > onto my screen name, right after the windows start-up sound has finished
> > playing, there is a little crackle from the speakers (Creative I-Trigue
> > 2.1).
> >
> > I accept that a bad earth could cause problems, but wouldn't this affect
> > wired & wireless alike?
> >
> > Just another thought.
> >
> > Nik.
> >
> > "Tim" <Tim@NoSpam.com> wrote in message 
> > news:c8jmfm$s69$1@lust.ihug.co.nz...
> >> Hi,
> >>
> >> I have one of these & I know others that do too - no problems at all.
> >>
> >> 1st step: ascertain if there is a fault with your keyboard - try someone
> >> elses on your machine & / or try yours on a machine with one already and
> > see
> >> if it works.
> >>
> >> This will actually tell you a couple of things: problem with keyboard, or
> >> problem with system. I have read of mobos with earthing problems at the
> > PS/2
> >> connector so you can't rule this out.
> >>
> >> Batteries? They're fine - been runnnig on one set of batteries since last
> >> year - work all day every day. The batteries are NMH that are near their
> > end
> >> of life. Battery life is substantially better than the original wireless
> >> devices.
> >>
> >> - Tim
> >>
> >>
> >> "Walmsley's" <nik.walmsleySPAMKILL@btinternet.com> wrote in message
> >> news:c8i63l$e7q$1@sparta.btinternet.com...
> >> > Hi
> >> >
> >> > I've got a brand new PC (pre-built):-
> >> > P4 3.2ghz HT
> >> > 512mb ddr 400mhz RAM
> >> > Asus P4P800SE Mo/Bo (Latest BIOS)
> >> > 200GB S-ATA Maxtor Drive
> >> > Windows XP Home
> >> >
> >> > I've connected a new Wireless Keyboard and mouse from Microsoft 
> >> > (optical
> >> > wireless desktop Elite) - LATEST drivers
> >> >
> >> > The Wireless hub has 2 cables running from it. 1 is for the PS/2
> >> > connection
> >> > to the PC, the other is USB for the mouse.
> >> >
> >> > When I connect the Keyboard to the PS/2 socket the system will not 
> >> > boot.
> >> > It
> >> > powers up, and the H/D light flickers away, but it will not send video
> >> > signal to the Monitor, and pressing the power button again does not
> > switch
> >> > it off (I have to hold it for the 4 secs to power down.)
> >> >
> >> > If I hit the reset button, the whole thing fires up fine,
> >> > If I connect a different Keyboard to the PS/2 it fires up fine.
> >> > I've tried changing the wireless channel and this has no effect.
> >> > If I disconnect the wireless K/B, power up with a different K/B, power
> >> > down,
> >> > reconnect the Wireless K/B, it fires up OK on the FIRST attempt ONLY.
> >> >
> >> > A very bizarre problem!
> >> >
> >> > I'm hoping someone else out there has had this problem, and solved it!
> >> >
> >> > Any advice on this greatly appreciated!
> >> >
> >> > Nik.
> >> >
> >> > -- 
> >> > =======================================================
> >> > Remove S P A M K I L L From my Email address to reply to me Directly
> >> > =======================================================
> >> >
> >> >
> >>
> >>
> >
> > 
> 
> 
> 


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