Re: Blue Screen??

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Willie (willieinkazoo_at_hotmail.com)
Date: 06/15/04 

Date: Tue, 15 Jun 2004 14:03:43 -0400

BTW, will the computer boot from the CD? Possibly try to Repair. Your files
you hope to save"Should" remain intact doing a repair. I still think my
prior answer is an option to consider.

Willie

"Heather" <Heather@discussions.microsoft.com> wrote in message
news:52C1914E-0E66-4F7D-AA6E-774EACE06948@microsoft.com...
> No, nothing comes up. Its like the computer freezes but I can still move
my mouse. Is it possible somehow to transfer the files to another computer
without running windows? Or installing another Windows operating system and
still having the files?
>
> "Jarret" wrote:
>
> > hi heather, from that blue screen with just the mouse, are you able to
hit ctrl+alt+delete and bring up the "windows security" window? If so, you
may be able to go into task manager and see if there is a process running
there called "explorer.exe"... if there isn't, you can try running it from
the File -> New Task (run...) option. type explorer.exe and see if it shows
your desktop or gives you errors.
> > See if that helps, and if it does work, I might have some more
suggestions.
> > -J.
> >
> > "Heather" wrote:
> >
> > > I have just upgraded my XP Home to XP Pro and it said it was completed
and rebooted itself but now all I go to is a dark blue screen. There is
nothing on the screen but the mouse, which I can move, but nothing else
loads up. At first, it seems like something will load because there is a
flash of color in the middle of the screen but then it goes to blue. I'm not
sure what to do other than completely reinstall Pro over Home but I dont
want to lose my files. Any suggestion or help? Thanks!

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