Re: Norton Systemworks compatability?

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Cassie (anonymous_at_discussions.microsoft.com)
Date: 06/06/04 

Date: Sat, 5 Jun 2004 22:36:02 -0700

Thank you, Willie, but this hasn't worked eithe.
But I would like to check into the administrator, owner control stuff; although I am the only user of this pc and am supposed to be the administrator, isn't it possible that some administrator category is corrupted--somehow?

Cassie
     
     ----- Willie wrote: -----
     
     This is a long shot, but have you tried to do all this in safe mode, with
     system restore turned off? Make sure you have admin rights, and after
     turning off system restore while in safe mode, look for remnants of old 2004
     AV, and delete-uninstall. Then, possibly, you may have to restart in regular
     mode, turn system restore back on after booting into windows, and attempt to
     reinstall from there. I have called Symantec on one occasion, and was on
     hold for 40 minutes, and paid the $29.95 support...so, I can sympathize with
     you. Hope this does it for you, but I am skeptical. Please let me/us know.
     Willie
     
     
     "Cassie" <anonymous@discussions.microsoft.com> wrote in message
     news:E3A21FAD-5ECA-47BF-94AC-E08427A9B65B@microsoft.com...
> It has been impossible to install the antivirus component of NSW 2004; The
     latest message is that of "The installation encountered an error and was
     unable to complete the modifications," and "NSW 2004 Installation has
     failed. Do you want to try to install again?"
>> I have completely uninstalled as much as I know to do, including checking
     through the registry (as instructed from the Symantec website) and the AV
     just will not install.
>> And I am trying to phone Symantec Support but so far haven't managed to
     get past the recorded message and the two minute wait.
>> Cassie
>>> ----- Willie wrote: -----
>> Ok, you say "I uninstalled NSW 2004 and now I myself in a quagmire of
> installation hades once more"...what exactly is your exact situation?
     More
> information would be helpful.
> Willie
>>> "Cassie" <anonymous@discussions.microsoft.com> wrote in message
> news:9EB874BD-A14E-4085-B92E-9B4F1779D9D6@microsoft.com...
>> I have had enormus difficulty in trying to install NSW 2004 on
     Windows XP;
> when I first installed it I finally called Symantec and my particular
> problem was unsual--so they said. I have had to do a repair
     installation of
> XP and for some reason that I can't remember I uninstalled NSW 2004
     and now
> I myself in a quagmire of installation hades once more. I have tried
> phoning Symantec, but so far haven't gotten through, UGH. Any ideas?
>>> Thanks.
>>>

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