Stubborn little bugger... Donk.Q
From: MAP (anonymous_at_discussions.microsoft.com)
Date: 05/22/04
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Date: Sat, 22 May 2004 05:18:07 -0700
>-----Original Message-----
>Hey people... Had a machine in with the Sasser worm on
it. Symantec's
>removal tool didn't pick it up, but Grisoft's removal
tool did... 11 files
>with Sasser E. Machine was still playing up, and acting
like it was
>infected, wouldn't run AVG, and wouldn't let me onto
Symantec's website, or
>Mcafee's but any other web page was fine. I Installed
Norton AV 2004, which
>installed ok, but when I went to update it, it wouldn't
update, the download
>kept failing. I took the machine to my workbench,
downloaded the definitions
>onto disk, and installed them on the affected machine.
So far, so good. Ran
>a scan in safe mode with Norton, and piced up two
instances of W32.Donk.Q.
>Gotcha! But not yet. Rebooted into normal mode, went to
update Mr. Norton,
>and it still won't connect, and still cant get onto
Symantec's web site.
>Every other website is ok, and I can access symantec
from my machine. Its
>making me tired thinking about it... Its almost like
its not clean yet.
>Currently running another safe mode scan, but anyone got
any other ideas,
>cos I'm about out of them now... thank you so much....
>
>--
>Tony Meyer
>CompUTec Computer & Network Services
>Pukekohe New Zealand
>
>
>.
>
Check your "hosts" folder, there could be an entry there
to stop you from connecting to sysmantec.
Right click on start select explore,scroll to "windows"
ane expand,scroll to system32 and expand,scroll
to "drivers" expand click on "etc" open hosts with
notepad, for most people there should only be an entry
like 127.0.0.1 local host
If you see 127.0.0.1 sysmantec delete it.
Note" some programs add entrys that are valid so there
may be other entrys than 127.0.0.1 local host but
norton does not append your hosts file.
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