RE: Can't Open Control Panel or IE6
From: Doug dapach_at_charter.net (dapach_at_charter.net)
Date: 04/07/04
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Date: Tue, 6 Apr 2004 19:09:58 -0700
Download Ad-aware 6.0 freeware. tip from TechTV.com Teh
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>-----Original Message-----
>I get the same problem, I have re-install Xp pro. that
don't change anything. I have run McAfee not virus found.
>I thing Microsoft need to help us!!
>
> ----- JasperJazz wrote: -----
>
> Hi y'all!
>
> I am at a friend's house and trying to repair her
computer. 2 days ago, she
> found she was unable to open Internet Explorer or
Control Panel. I came over
> and ran Norton's and it found no viruses. I then
ran Spy Bot and it found
> 203 incidences of Spyware which I then deleted. I
went into msconfig and
> unchecked all the entries that had to do with
hijacking software, bogus
> search engines and tool bars, etc. I turned off
system restore so it would
> remove all incidences of that mess that was saved
on the computer. I also
> ran chkdsk /f and it didnt find any disk errors.
>
> Her installed executable programs work and she can
use Outlook Express and
> Mirc as far as the internet. But when I right click
on START and left click
> on EXPLORE, Windows Explorer does not open. It
doesn't open when I click on
> the blue e for internet explorer or when I click on
Control Panel. (was
> trying to get to add/remove programs) I thought,
perhaps that the icon file
> was corrupted so I went to start/run and typed in
ieexplore.exe and it still
> wouldnt open.
>
> She does not, of course, want to use her restore
disk and lose everything.
> This is a fairly new HP Laptop running Windows XP
Home.
>
> Any suggestions?
>
> Thanks~!
> Mary
>
>
>
>.
>
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