Re: Can't Open Control Panel or IE6

From: safensound2003 (safensound2003.149u8l_at_mail.mcse.ms)
Date: 04/05/04 

Date: Mon, 5 Apr 2004 18:30:56 -0500

Jefferson65 wrote:
> *I get the same problem, I have re-install Xp pro. that don't change
> anything. I have run McAfee not virus found.
> I thing Microsoft need to help us!!
>
> ----- JasperJazz wrote: -----
>
> Hi y'all!
>
> I am at a friend's house and trying to repair her computer. 2 days
> ago, she
> found she was unable to open Internet Explorer or Control Panel. I
> came over
> and ran Norton's and it found no viruses. I then ran Spy Bot and it
> found
> 203 incidences of Spyware which I then deleted. I went into msconfig
> and
> unchecked all the entries that had to do with hijacking software,
> bogus
> search engines and tool bars, etc. I turned off system restore so it
> would
> remove all incidences of that mess that was saved on the computer. I
> also
> ran chkdsk /f and it didnt find any disk errors.
>
> Her installed executable programs work and she can use Outlook
> Express and
> Mirc as far as the internet. But when I right click on START and left
> click
> on EXPLORE, Windows Explorer does not open. It doesn't open when I
> click on
> the blue e for internet explorer or when I click on Control Panel.
> (was
> trying to get to add/remove programs) I thought, perhaps that the
> icon file
> was corrupted so I went to start/run and typed in ieexplore.exe and
> it still
> wouldnt open.
>
> She does not, of course, want to use her restore disk and lose
> everything.
> This is a fairly new HP Laptop running Windows XP Home.
>
> Any suggestions?
>
> Thanks~!
> Mary * In the same boat since Friday 04.02.04. No explorer.exe associated
functions whatsoever. I get desktop refresh whenever I click "my
computer, IE, My docs, pics, or Windows Explorer. I run McAfee via
netscape network svcs subscription regularly and scanned for this
incident. Used Spybot S&D, Registry Mechanic all to no avail. I'm about
to try the reboot into safe mode too so I'll keep in touch, bcnu.
safensound2003 (I thought!) 

--
safensound2003
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