RE: Can't Open Control Panel or IE6

From: Jefferson65 (anonymous_at_discussions.microsoft.com)
Date: 04/05/04 

Date: Mon, 5 Apr 2004 14:41:02 -0700

I get the same problem, I have re-install Xp pro. that don't change anything. I have run McAfee not virus found.
I thing Microsoft need to help us!!
     
     ----- JasperJazz wrote: -----
     
     Hi y'all!
     
     I am at a friend's house and trying to repair her computer. 2 days ago, she
     found she was unable to open Internet Explorer or Control Panel. I came over
     and ran Norton's and it found no viruses. I then ran Spy Bot and it found
     203 incidences of Spyware which I then deleted. I went into msconfig and
     unchecked all the entries that had to do with hijacking software, bogus
     search engines and tool bars, etc. I turned off system restore so it would
     remove all incidences of that mess that was saved on the computer. I also
     ran chkdsk /f and it didnt find any disk errors.
     
     Her installed executable programs work and she can use Outlook Express and
     Mirc as far as the internet. But when I right click on START and left click
     on EXPLORE, Windows Explorer does not open. It doesn't open when I click on
     the blue e for internet explorer or when I click on Control Panel. (was
     trying to get to add/remove programs) I thought, perhaps that the icon file
     was corrupted so I went to start/run and typed in ieexplore.exe and it still
     wouldnt open.
     
     She does not, of course, want to use her restore disk and lose everything.
     This is a fairly new HP Laptop running Windows XP Home.
     
     Any suggestions?
     
     Thanks~!
     Mary
     
     
     

Relevant Pages

  • Re: SysRestr fails even as Admin-SafeMode - concurrent Office-Open
    ... I'm going to try uninstalling the security update 908531, ... Problems in Windows Explorer or the Windows shell ... Internet Explorer ActiveX compatibility patch for Mshtml.dll ... System Restore failed on both machines ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Lost my start up menu
    ... Once these keys are deleted the desktop and internet explorer should come ... Find those keys. ... try to do a System Restore from Command Prompt ... This whole issue began with my NHL04 game running so slowly ...
    (microsoft.public.windowsxp.accessibility)
  • Re: I did a system restore and now I get a md temp already exisit
    ... did part 1 of the recovery, do you think I had Internet Explorer 7? ... considered 100% trustworthy at this point) then do a format & clean install ... system restore and when I put in my cd and hit r for repair and after I ... md tmp and I got error -  md tmp already exists. ...
    (microsoft.public.windowsxp.general)
  • Re: is it an operating system issue?
    ... I am having trouble with an old laptop...all the applications such as ... windows media player, microsoft word, excel, yahoo messenger, msn messenger ... Open ONE copy of Internet Explorer. ... turn System Restore back on and reboot. ...
    (microsoft.public.windowsxp.general)
  • Re: HELP PLEASE !! Browser Problem
    ... Shayne Robinson wrote: ... Internet Explorer became unable to ... >>>I still have a net connection, am able to use MSN Messenger and Yahoo ... > Another suspicious thing, I tried a System Restore, and cannot go back ...
    (alt.comp.anti-virus)
Loading