Re: Missing or corrupt file

From: dev (dev_at_null.invalid)
Date: 04/04/04


Date: Sun, 04 Apr 2004 16:21:06 -0700


/William J. Lunsford/ said:
> I have a friend who cannot boot into Windows XP Home on a Gateway 500S PC.
> He gets a message regarding a missing or corrupt
> \WINNT\SYSTEM32\CONFIG\SYSTEM. The message says to reboot with the
> installation CD in the drive and press R at the first screen. I tried
> booting into safe mode and safe mode with command prompt, but I ended up
> with the same error message. I got to the Recovery Console, but I have no
> experience extracting a file here, and, all of the instructions I could find
> were very confusing.
>
> I found instructions on the Gateway Website for a Repair Installation, but I
> was unable to follow the first 4 steps of the instructions because I can't
> get into Windows. Here are the first 4 steps:
> 1.. From the Start menu, click Run.
>
> 2.. In the Run dialog box, in the Open text box, type: cmd. Click OK.
> View Picture
>
> 3.. Delete the undo_guimode.txt file. In the C:\Windows\System32\cmd.exe
> dialog box, type: del /a /f c:\windows\system32\undo_guimode.txt. Press the
> ENTER key.
> View Picture
> Note: If a "Could not find C:\Windows\System32\Undo_guimode.txt" message
> appears, then the file was not created. Proceed to step 4.
>
>
> 4.. In the C:\Windows\System32\cmd.exe dialog box, type: exit. Press
> ENTER.
> View Picture

Try a boot into Safe Mode, by hitting F8 just before the "Starting
Windows" screen would appear (takes a bit of practice).
Choose LAST GOOD.

If that does nothing, use a working PC to read this first...
http://support.microsoft.com/default.aspx?scid=kb;en-us;q823614
http://www.kellys-korner-xp.com/xp_sys32.htm

Related info is here...
http://support.microsoft.com/default.aspx?scid=kb;en-us;q307545
describes a three-step process to extract a copy of the registry
from the System Restore SVI folder.

Info on dealing with corruption issues...
http://support.microsoft.com/default.aspx?scid=kb;en-us;822705

Reinstall/repair tutorials (if needed) are here...
http://WWW.WEBTREE.CA/windowsxp/
http://michaelstevenstech.com

After your system is restored, the ERUNT utility available here may
make it easier to fix the problem if it recurs...
http://HOME.T-ONLINE.DE/home/lars.hederer/erunt

If the problem persists, try swapping current RAM (even if it checks
good) for a single, high-quality 512Mb chip. XP reportedly is sensitive
to memory timing.

-- 
For most XP answers and tweaks...
http://www.kellys-korner-xp.com/xp_abc.htm
http://dougknox.com     http://aumha.org
http://support.microsoft.com


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