Re: System Restore - Blank Dialog Box

From: Rick \ (rick_at_mvps.org)
Date: 04/29/04 

Date: Wed, 28 Apr 2004 21:53:41 -0400

Hi,

You went sort of overboard. Just reinstall Outlook Express. Go to the
Control Panel/Folder Options/View tab, set it to "Show hidden files and
folders" and uncheck "Hide protected operating system files [recommended]".
Also uncheck "Hide extensions for known file types".

Then, open Windows Explorer from Start/All Programs and go to the
C:\Windows\Inf folder. Locate the msoe50.inf file, right-click it and choose
install.

You may need to either insert your WinXP CD or know where your I386 folder
is located on the hard drive. You may also need to know where the
\ServicePackFiles folder is (usually under the Windows directory). 

-- 
Best of Luck,
Rick Rogers aka "Nutcase" MS-MVP - Windows
Windows isn't rocket science!  That's my other hobby!
http://mvp.support.microsoft.com/
Associate Expert - WinXP - Expert Zone
www.microsoft.com/windowsxp/expertzone
Win98 Help - www.rickrogers.org
"Graham" <anonymous@discussions.microsoft.com> wrote in message 
news:EDD7CD62-A6CD-4379-A9D4-062CFA4DB766@microsoft.com...
> Hi Rick,
>
> I had installed a security patch received from windows update, following 
> this I started to have problems, first with outlook express which gave an 
> error message "MSOS.DLL could not be initialised.  Outlook Express may not 
> be installed correctly"  I attempted to reinstall IE6 (from XP Service 
> Pack 1 CD) to correct this.  The reinstallation seemed to go OK but did 
> not work as I obtained the the same error message following the 
> reinstallation.  I then went for system restore but found the problem I 
> posted in the newsgroup.  I am now getting an increasing number of freezes 
> and lockups.  I appreciate your assistance, what about going for an XP 
> repair?
>
> Thanks
>
> Graham
>
>     ----- Rick "Nutcase" Rogers wrote: -----
>
>     Hi Graham,
>
>     Are there any other system problems? Why were you trying to restore in 
> the
>     first place?
>
>     -- 
>     Best of Luck,
>
>     Rick Rogers aka "Nutcase" MS-MVP - Windows
>     Windows isn't rocket science!  That's my other hobby!
>     http://mvp.support.microsoft.com/
>     Associate Expert - WinXP - Expert Zone
>     www.microsoft.com/windowsxp/expertzone
>     Win98 Help - www.rickrogers.org
>
>     "Graham" <anonymous@discussions.microsoft.com> wrote in message
>     news:6EDDCA9F-EDBD-4F9A-8A4D-249319C50865@microsoft.com...
>     > Hi Rick,
>     >> Thanks very much for your assistance, I have tried your suggestions 
> and
>     > unfortunately nothing has worked, even reinstalling system restore 
> as per
>     > your instructions.  All I can get is a blank window headed "System
>     > Restore", any ideas?
>     >> Regards
>     >> Graham
>     >>     ----- Rick "Nutcase" Rogers wrote: -----
>     >>     Hi Graham,
>     >>     Once System Restore goes bad, the only thing you can do is stop 
> it and
>     >     restart it. Start/run services.msc, locate the SR service and
>     > doubleclick
>     >     it. Click the stop button, then set the startup type dropdown to
>     > disabled.
>     >     Click apply/ok, then reboot.
>     >>     Then, check the "System Volume Information folder" on each 
> drive and
>     > delete
>     >     any contents. Reverse the steps to restart it.
>     >>     Be forewarned that doing this removes all existing restore 
> points, but
>     > it
>     >     doesn't really matter as they weren't working anyways.
>     >>     If this does not help, follow these steps to reinstall System 
> Restore:
>     >>     Go to the Control Panel/Folder Options/View tab, set it to 
> "Show
>     > hidden
>     >     files and folders" and uncheck "Hide protected operating system 
> files
>     >     [recommended]". Also uncheck "Hide extensions for known file 
> types".
>     >>     Then, open Windows Explorer from Start/All Programs and go to 
> the
>     >     C:\Windows\Inf folder. Locate the sr.inf file, right-click it 
> and
>     > choose
>     >     install.
>     >>     You may need to either insert your WinXP CD or know where your 
> I386
>     > folder
>     >     is located on the hard drive. You may also need to know where 
> the
>     >     \ServicePackFiles folder is (usually under the Windows 
> directory).
>     >>     -- 
>     >     Best of Luck,
>     >>     Rick Rogers aka "Nutcase" MS-MVP - Windows
>     >     Windows isn't rocket science!  That's my other hobby!
>     >     http://mvp.support.microsoft.com/
>     >     Associate Expert - WinXP - Expert Zone
>     >     www.microsoft.com/windowsxp/expertzone
>     >     Win98 Help - www.rickrogers.org
>     >>     "Graham" <anonymous@discussions.microsoft.com> wrote in message
>     >     news:FC20E6CD-1EA0-4F9D-BE0A-5341FC856A88@microsoft.com...
>     >> Can anyone help, I am attempting to use System Restore and all I 
> can
>     > get
>     >> is a blank dialog box - no restore points, no nothing, I have
>     > checked that
>     >> sytem restore is enabled.  Thanks in advance
>     >>>