Re: Internet Explorer, Visual C++ Runtime Error
From: Nathan (gangrif_at_mindless.com)
Date: 03/19/04
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Date: Thu, 18 Mar 2004 22:31:10 -0500
Here's a neat one for you.. why is it that if i grant one of the non
working user's admin privelages..... IE works again?
Daniel Carwile wrote:
> I am like you, as to fixing the problem but when a pc has so many
> problems sometimes it's best to bite the bullet and format and reinstall. I
> worked at Ericsson in Desktop support for a couple of years and finally
> convinced myself 3 hrs of reinstalling beat 3 days of hair pulling. The
> adware and spyware is becoming a major problem. You can never be sure you
> got it all. I am behind a firewall and have Sygate firewall on all my home
> pc's and still have problems occasionally. Norton AV 2004 does check for
> and fixes some adware and spyware now. I just upgraded to it.
>
>
> "Nathan" <gangrif@mindless.com> wrote in message
> news:p7adnbSkJvj_mcfdUSdV9g@ptd.net...
>
>>So i was given this computer to fix.
>>Dell PC, WinXP Home.
>>The origional complaint was a simple Adware problem, and possible virus
>>infection. Simple right?
>>
>>I removed a whole pile of adware/spyware using first Spybot Search and
>>Destroy, and later once i realized that it may have missed some,
>>Ad-Aware 6. I noticed a Blaster, and Klez.H infection, Blaster was
>>taken care of when i updated windows, and I grabbed Symantec's Klez
>>cleaner for the Klez problem.
>>
>>So once this is all done i use the computer for a bit and decide that
>>its done, i'm about to shut it down to take it back to the owner when i
>>think to myself, "Maybe i should check out the other users". They have
>>4 users, one is an administrator, and the other 3 are power users. I
>>had done all of my work as the administrator. So i login as one of the
>>other users, everything looks great, until i opened IE. As soon as i
>>tried to open IE i was presented with an odd runtime error. The title
>>bar reads "Microsoft Visual C++" (i dont have it in front of me, this
>>may not be exact, i know its Visual C++ though). The error reads
>>something similar to "Runtime error!" and then "The application
>>requested the runtime to terminate it in an odd way" (again, not exact,
>>ill check it tonight while im at the computer and post the exact
>>wording). And of course IE is un-useable. It doesnt even open, it just
>>returns this error and drops back to the desktop.
>>
>>I attempted to check the task manager to make sure nothing was running
>>that may be interfering, but crtl-alt-del doesnt work! I hadnt noticed
>>it before, but it also doesnt work as the administrator, it does nothing.
>>
>>I also tried to run a system restore back to a previous date. There are
>>no restore points other than the one that windowsupdate set just before
>>i installed any updates (and one for each update after the first one).
>>However, it wont restore to that, or any other point thereafter.
>>
>>The only solution i've been able to find is something related to
>>"CommonName" which of course is adware. However following their removal
>>instructions just leads to a lot of dead ends.
>>
>>I am about at my last straw, the next step (other than any responces i
>>may get here) is to format and throw a clean copy of XP back on from the
>>owner's restore cd's. Which i'd rather not do. I've always concidered
>>having to resort to formatting is like failing to fix the problem, and
>>just throwing it out the window instead.
>>
>>Thanks for any replies!
>
>
>
-- -- There's no place like ~/.
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