Re: Lockups continue
From: djcurtis7 (curti_at_videotron.ca)
Date: 02/21/04
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Date: Fri, 20 Feb 2004 21:43:57 -0500
Tom i also had lockups at random anytime anyplace...spent hours in the
newgroups trying to find an answer
finaly i found the solution...cpu overheating freezing my computer...
solution install a 4 inch fan in the computer right over the cpu
cools it down and now not one problem....everthing running smooth... try it
you won t be disapointed...
"Tom Richards" <newsgroups@brainsturgeonSPAM.com> wrote in message
news:uSpg8DB#DHA.4084@tk2msftngp13.phx.gbl...
> This may be bad form but I'm reaching new levels of desperation. I started
a
> thread (full string below) in the help_and_support group 5 days ago and
was
> engaged in a dialogue with Ronnie Vernon but haven't heard back from him
for
> a few days. Anyway, my machine is still freezing up intermittently and
with
> no pattern at all and for the first time in my semi-geeky pc life, I'm
> baffled. Here's my dilemma. Thanks for reading:
>
> ===============================================
>
> For 2 months I've been plagued by intermittent lockups on my xp pro
machine.
> There are no error messages when this occurs - the pc just freezes. I've
had
> the machine out for 2 weeks for repair and the tech returned it and
> recommended removing my partitions (which I did) and reformatting (also
> did). I've tried all software fixes as well as some hardware fixes:
reseated
> memory sticks, reseated video and sound cards and replaced the hard drive.
> Would the next step be replacing the motherboard? Or does anyone have any
> other ideas?
>
> Gateway Performance 1500
> 386 MB RDRAM
>
> --
>
> Tom Richards
> email@brainsturgeonSPAM.com
>
> ==============================================
> Go to Start/Run and type eventvwr.msc and press OK. In the Event
Viewer,
> click on Applications in the menu and look for any X error messages that
> coincide with the time the error occured. Double click the error message
to
> see the details. At the top/right of the details dialog box, click the
small
> icon that looks like 2 text pages to copy the error message and paste the
> message back here in a reply to this post.
>
> Another thing to look at is Start/Run, type: msinfo32 and press OK.
> Expand the Components item and click on the
> Problem Devices item. If there is an entry for a hardware device there, it
> could be where the problem is coming from.
>
> --
> Ronnie Vernon
> Microsoft MVP
> Windows Shell/User
> Please reply to the newsgroup so all may benefit.
> ===================================================
> Here is the error message from the Event Viewer that seems to coincide
with
> one of the lockups:
> +++++++++++++++++++++++++++++++++++++++++++++++++++
>
> Event Type: Error
> Event Source: Application Hang
> Event Category: (101)
> Event ID: 1002
> Date: 2/14/2004
> Time: 8:17:31 AM
> User: N/A
> Computer: SAL
> Description:
> Hanging application IEXPLORE.EXE, version 6.0.2800.1106, hang module
> hungapp, version 0.0.0.0, hang address 0x00000000.
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
> Data:
> 0000: 41 70 70 6c 69 63 61 74 Applicat
> 0008: 69 6f 6e 20 48 61 6e 67 ion Hang
> 0010: 20 20 49 45 58 50 4c 4f IEXPLO
> 0018: 52 45 2e 45 58 45 20 36 RE.EXE 6
> 0020: 2e 30 2e 32 38 30 30 2e .0.2800.
> 0028: 31 31 30 36 20 69 6e 20 1106 in
> 0030: 68 75 6e 67 61 70 70 20 hungapp
> 0038: 30 2e 30 2e 30 2e 30 20 0.0.0.0
> 0040: 61 74 20 6f 66 66 73 65 at offse
> 0048: 74 20 30 30 30 30 30 30 t 000000
> 0050: 30 30 00
> +++++++++++++++++++++++++++++++++++++++++++++++++++++++++
> The only Problem Device listed in System Information is a PS/2 Mouse and
it
> says "This device is not present, not working properly or does not have
all
> it's drivers installed." I use a USB mouse - MS Explorer - and it's
> functioning properly according to System Information.
>
>
> --
>
> Tom Richards
> email@brainsturgeonSPAM.com
> =====================================================
> Tom
>
> Check Internet Explorer for any "extras" like third party toolbars that
may
> have been installed. If any are present, even the Google toolbar, remove
it.
>
> Many problems with Internet Explorer are caused by spyware applications
that
> invade the browser. You should get the free version of AdAware and Spybot
to
> help remove these applications.
>
> AdAware
> http://www.lavasoftusa.com/support/download/
>
> Spybot
> http://security.kolla.de/
>
> If the problem is still there after these procedures, go to the following
> website and follow the instructions for reinstalling Internet Explorer.
>
> How to Reinstall or Repair Internet Explorer and Outlook Express in
Windows
> XP:
> http://support.microsoft.com/default.aspx?scid=kb;en-us;Q318378
>
> Post back with the results.
> ==================================================
> I've used Ad Aware regularly for a year or 2. The freeze-ups have occurred
> after (and during) a clean install and wiping of my main drive. The
"during"
> part was 2 lockups during the clean install - I had to power boot twice to
> resume the installation. I have 2 hard drives installed and have even
tried
> disconnecting the slave and it still freezes. So I'm not sure that 3rd
party
> apps/spyware/Google Toolbar (which I have installed) could come into play
> here - or am I wrong Ronnie? And reinstalling IE and OE is also something
> that I've tried, also to no avail.
>
> There is no pattern to the freeze-ups -- no correlation between what apps
> are open and when the freezes occur. Sometimes the machine freezes during
> booting. Ack....
>
> The machine just locked up, I went to Event Viewer and there was no error
> message present.
>
> --
>
> Tom Richards
> email@brainsturgeonSPAM.com
>
>
> --
>
> Tom Richards
> email@brainsturgeonSPAM.com
>
>
>
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