Re: Users unable to use software
From: Bruce Chambers (bchambers_at_nospamcableone.net)
Date: 02/17/04
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Date: Mon, 16 Feb 2004 19:07:42 -0700
Greetings --
This is quite common if the software was designed for Win9x/Me, or
if it was intended for WinNT/2K/XP, but was improperly designed. Quite
simply, the installation routine for this application doesn't "know"
how to handle individual user profiles, or the application tries to
make changes to "off-limits" sections of the registry. Quite often,
you can make this software available to other users by _copying_ the
Start Menu folder and Desktop folder shortcuts from the user profile
from which the software was installed in the corresponding folders in
the user profile(s) in which you'd like the software to be accessible.
If the application is something that can/should be made available to
all current and future users, copying the shortcuts into the
corresponding locations of the All Users profile will do the trick.
NOTE: This may not work if the software requires access to parts
of the hard drive and/or registry that are not normally accessible to
regular users. (This won't occur if the application was properly
written.) If this does prove to be the case, however, you're left
with two options: Either grant the necessary users appropriate higher
access privileges (either as Power Users or local administrators), or
replace the application with one that was properly designed
specifically for WinNT/2K/XP.
Some Programs Do Not Work If You Log On from Limited Account
http://support.microsoft.com/default.aspx?scid=kb;EN-US;q307091
Additionally, here are a couple of tips suggested, in a reply to a
different post, by MS-MVP Kent W. England:
"If your game or application works with admin accounts, but not with
limited accounts, you can fix it to allow limited users to access the
program files folder with "change" capability rather than "read" which
is the default.
C:\>cacls "Program Files\appfolder" /e /t /p users:c
where "appfolder" is the folder where the application is installed.
If you wish to undo these changes, then run
C:\>cacls "Program Files\appfolder" /e /t /p users:r
If you still have a problem with running the program or saving
settings on limited accounts, you may need to change permissions on
the registry keys. Run regedit.exe and go to HKLM\Software\vendor\app,
where "vendor\app" is the key that the software vendor used for your
specific program. Change the permissions on this key to allow Users
full control."
Bruce Chambers
-- Help us help you: http://dts-l.org/goodpost.htm http://www.catb.org/~esr/faqs/smart-questions.html You can have peace. Or you can have freedom. Don't ever count on having both at once. -- RAH "Denise" <anonymous@discussions.microsoft.com> wrote in message news:BD0460F2-834C-4685-84CD-F521A4A7A6F3@microsoft.com... >I have loaded software as the Admin. I access the software as the >Admin and it works fine. I gave "everyone" full rights the specific >program directory where this software is loaded and the user gets >errors when they access it. I also gave read & execute/List/read >writes to the windows directory. I have added the users to the Power >User group and they still get errors. I have tried to drag and drop >into the "all users/desktop" folder and that didn't work. I believe >the program is trying to access a windows sub directory and XP won't >let them, but I am not sure which sub directory. I would appreciate >any help on this one.
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