Help and Support Center not recognizing my internet connection

From: Paula (marthalert_at_msn.com)
Date: 02/29/04 

Date: Sun, 29 Feb 2004 11:36:06 -0800

When I click onto the Help and Support Center, down where it says"Latest News", it says that I don't not have an internet connection and that I need to start to New Connection Wizard. But I already have and internet connection and in fact I am connected to the internet when this happens