Re: Added 256 mb ram-Only showing 128 mb added

From: Bruce Chambers (bchambers_at_nospamcableone.net)
Date: 02/29/04


Date: Sun, 29 Feb 2004 10:59:51 -0700

Greetings --

    Whomever you talked to at that store either lied to you or knows
so little about computers that he/she should be working at McDonalds.
I strongly suggest that you do no more business there, once you've
returned the obviously defective or incompatible module that they sold
you.

    It's absolutely essential that any new RAM module(s) be fully
compatible with both the motherboard and/or any other RAM module(s)
already in the system. Additionally, there are sometimes jumper
switches on older motherboards that need to be reset for new RAM
configurations. Consult your motherboard's manual or the
manufacturer's web site for specific instructions and compatibility
requirements.

    If you cannot lay your hands upon the PC's manuals and the PC's
manufacturer doesn't provide a support web site, you can use these
utilities to help determine the correct type of RAM needed:

SiSoft's Sandra
http://www.sisoftware.co.uk/index.php?dir=&location=sware_dl&lang=en

Belarc Advisor
http://www.belarc.com/free_download.html

Unlimited Possibilities' AIDA32
http://www.aida32.hu/aida-download.php?bit=32

    Also, Crucial Memory's web site (www.crucial.com) has a database
to help to find the right RAM for your specific make and model PC.

Bruce Chambers

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"Colleen" <anonymous@discussions.microsoft.com> wrote in message 
news:070D6211-4C45-4A2C-9C21-94015CA21938@microsoft.com...
>I am running XP home edition on an HP 520w which came with 256 mb 
>ram.  I installed another 256 mb module in the empty slot and now am 
>showing only 384 mb of ram, instead of the 512 I was expecting.  In 
>boot mode it shows 256 mb ram in slot 1 and 128 mb in slot 2.  I 
>called the retail store where I purchased the module and was told 
>that winXP uses the other 128 mb of ram to operate.  I explained that 
>I was showing 256mb of ram before the installation of the new module 
>and he said it would be impossible, because XP should have used half 
>of the 256mb that the system came with.  Can anyone explain this more 
>clearly or tell me if this is correct? 


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