Re: upgraded to XP and now SmartScan 3600 won't work
From: Richard (me_at_mailinator.com)
Date: 02/07/04
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Date: Fri, 6 Feb 2004 19:27:36 -0700
Did you go to the SmartScan web site and get the XP driver software?
"K-Lo" <anonymous@discussions.microsoft.com> wrote in message
news:13352AA6-F222-401D-8204-93D466D7D30A@microsoft.com...
> I recently upgraded my OS from Windows 98 to XP home edition. Since the
upgrade my film scanner (SmartScan 3600) won't work. The error message I
receive when I try to import a scan into photoshop is "unable to communicate
with scanner". The scanner is turned on and connected properly. As well when
I go into my device manager, it says that the scanner is working properly. I
have uninstalled and reinstalled both the driver and the cyberview software
that works with the scanner and I can't get it to work. I'm very frustrated
because it was working properly before the XP upgrade!!! Does anyone have
any advice? Thanks ~Karen
- Next message: Bruce Chambers: "Re: file missing/corrupt = \windows\system32\config\system"
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