Re: No destination drive when trying to burn a DVD

<entire conversation>
http://groups.google.com/group/microsoft.public.windowsxp.hardware/browse_frm/thread/ce24cf176a83e8ae



SteveL wrote:
I have a PIII with a NEC DVDRW DL 6500A, Win XP pro retail, 1gb
mem, all updates, last month I did a BU of my system using Nero 6
(all updates) with no issues.. Since then my system has done
Windows updates and now when I run Nero I get a "no destination
drive" noting changed on my Laptop... I looked at device manager
and windows was reporting my DVD as a regular CD-ROM I removed it
and rebooted the system and it finally came back with the correct
DVD to no avail... I go to update driver and look at the list and
the only thing it has listed are CD-Rom's no DVDRW not even
CDRW's... I did a search for this issue on the net and apparently
there are quit a few people having this same issue with the same
problem.....

When I look at explorer it reports the F: drive as a DVD_RW...

I have tried this as well:
Click Start then Run and type regedit...click "Ok"

In the left pane, expand (click +) HKEY_LOCAL_MACHINE, then SYSTEM,
then CurrentControlSet, then Control, then Class, and click on
{4D36E965-E325-11CE-BFC1-08002BE10318}

Right click on {4D36E965-E325-11CE-BFC1-08002BE10318} and choose
Export. Name this file "filters" and save it to your desktop. This
file can be deleted when it is determined it is no longer needed.

In the right pane, if either UpperFilters or LowerFilters are
present, right click on it and choose Delete...accept the deletion.
Delete both if they are both present.

Close Registry Editor and reboot
***********************************

I even tried to do a in place repair to no avail...

<snipped>

SteveL wrote:
OK more details, I was finally able to find the correct firmware
for my DVDRW and updated it to no avail, it did not work. So my
next step was to find a good free burning SW, so I downloaded
Starburn and it worked for the most part granted that I had a
problem with a directory that I was trying to burn onto the DVD but
no big deal...

So as I stated before MS changed something and they need to take a
closer look at it.............

Only addressing your last sentence: Why?

I have a few thouasand customers/machines running Windows XP with SP3 and
all current patches and their DVD/CD burning has not been affected. I would
bet there are millions of others in the same boat - no problem using their
CD/DVD burners with fully patched systems.

The problem is with your setup/system.

And before you (maybe) go into a rant (or someone else might) about how I am
defending Microsoft - *shrug* I've said it before and I will say it again.
I could care less about Microsoft. Let them disappear - it will just mean
after a while I will support more of something else and less and less of
their products. I like computers and such - Microsoft produces a lot of
software and is one of the top OSes out there now - but in the end -
whatever I need to support/use - I will.

This is defending common sense. There is not enough people experiencing the
problem you are describing to say that a patch or something done to your
Operating System by the manufacturer's of said OS have made some large
mistake and they need to fix it. In fact - it is far more logical to say
that something is wrong with your particular system and you might need to
look into changing something you have/do.

Want a way to test it? Make a image (disk-image) of your hard disk drive on
external (safe) media then do a clean installation of Windows XP, get it
100% updated and patched with nothing else installed. Install your CD/DVD
burning software. Work? If so - wasn't Windows XP/Microsoft. You can
re-apply the backup image, be back to the same point you were before and
troubleshoot with the new knowledge.

If it does fail - come back with that information and we can troubleshoot
that.

And yeah - you can use the logic that it was working and all you did was
apply patches and now it doesn't work - so it must be the patches fault...
but it's not the entire story. The software that no longer works may need
to be updated. Some other software/driver may need to be updated from
another manufacturer. You have way more variables involved in your current
situation than just "Windows XP", "Patches for Windows XP" and "Nero 6". ;-)

Would I try the suggested test (image, re-install, test) - yep. I might
even turn the image into a Virtual Machine once the cleanly installed
machine worked (if it did) as I wanted so I could use it until I got
everything I really needed re-installed on the actual machine.

--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html


.

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