Re: Monitor driver
- From: "Shenan Stanley" <newshelper@xxxxxxxxx>
- Date: Wed, 10 Jun 2009 08:00:50 -0500
Mike Hussey wrote:
Our agency has a Dell Vostro 1500 laptop running Windows XP Pro SP3
that is having some monitor problems. Ever since I have connected
a projector to it the monitor has intermittantly been using the
resolution of 1024x768 and becoming darkened (very dark but
readable) despite the brightness being set to 100%. The monitor is
WXGA and should have a resolution of 1280x800 and obviously should
be much brighter. When I am having the problem, I have checked the
Device Manager and there are three monitors listed and all three
are named "Digital Flat Panel (1024x786)." I uninstall all of
these monitors in Device Manager, reboot the machine, and they all
reappear again and the resolution is still 1024x768 and the screen
is darkened. With no rhyme or reason it will suddenly go back to
the correct resolution and brightness after a reboot. Not every
reboot, just whenever it choses. Sometimes the 1024x768 and
darkened screen will last for days despite many reboots. Since it
is not my computer, I have not had the opportunity to go into
Device Manager to see what the monitor is named and how many are
listed when it is working properly. In Windows Display Settings,
two monitors are listed; 1. Digital Flat Panel (1024x768) on Mobile
Intel(R) 965 Express Chipset Family,
2. (Default Monitor) on Mobile Intel(R) 965 Express Chipset Family.
The (Default Monitor) allows many more resolution options. How do
I get rid of the Digital Flat Panel (1024x768) monitor driver and
get it changed to (Default Monitor) so that I can get this user
back to a brighter and easier to read screen? Thanks for any
assistance.
Download and install the latest video card driver and utility from the
manufacturer of said video card.
http://downloadcenter.intel.com/Product_Filter.aspx?ProductID=2800&lang=eng
It's a laptop - two possible outputs usually - therefor you are *not* going
to get rid of the second monitor capability. ;-)
If downloading/installing the latest driver from the graphics chipset
manufacturer (above) does not remedy the issue - consider it (as you
indicated with your post in this group_) an actual hardware failure and
contact Dell to have it looked at and the proper parts replaced. It
*really* sounds hardware related ( intermittent issue? Drivers, unless they
have a conflict with something you only use occassionally, rarely cause
intermittent issues. ;-) )
You can test further as well - just create and boot from a BartPE or
Ultimate Windows Boot CD. Does the screen exhibit the same symptoms?
--
Shenan Stanley
MS-MVP
--
How To Ask Questions The Smart Way
http://www.catb.org/~esr/faqs/smart-questions.html
.
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